Job overview

This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team delivering non-emergency patient transport at locations in the Powys health board area.

Knighton

Number of Bank positions across the Powys area. 

You may be required to operate out of other stations as required.

We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job. 

Those candidates that are successful  after short listing, will be required to attend an interview, a practical driving assessment and a theory test based on the highway code. The interviews will be carried out in Carmarthen on 8 October 2026, the Driving assessment in Swansea, date to be confirmed.

Course Start Date in Swansea: 25 January 2027 for 6 weeks. 

You will need to be available for all the above dates. 

Main duties of the job

The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance.

The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle.

The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder’s level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust’s Standing Procedures and Policies.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities  and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

The Trust actively seeks to recruit and appoint people currently under represented in the workforce. This includes women, people with disabilities, LGBT, and those from minority ethnic groups. All staff are encouraged and supported to learn Welsh. Please be sure to provide full contact details for all referees, including email addresses where possible. Failure to do so may result in significant delays in your application.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK.  If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.