Job summary
- Main area
- Admin and Clerical
- Grade
- Not Agenda for Change
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Various)
- Job ref
- 166-RPC-7567395
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- RPC South
- Town
- Chesterfield
- Salary
- £24,853 per annum pro rata
- Salary period
- Yearly
- Closing
- 13/11/2025 08:00
Employer heading
Recalls/Admin Team Leader
Not Agenda for Change
Job overview
An exciting opportunity has arisen to join our Business Services Team at Royal Primary Care working as Team Leader within the Recalls and Finance Team. This will be based at our Grangewood site. We are looking for an experienced Admin Team Leader previously worked within the NHS or GP Sector.
- 1 x 37.5 hours per week
If this is you then we want to hear from you.
Main duties of the job
Must be able to work on their own as well as part of a team
Self-motivated
Prioritise own workload
Able to work under pressure
Work to deadlines and targets
Able to manipulate a spreadsheet
Excellent communication skills both written and verbal.
The successful candidates should have basic I.T. skills and knowledge of Excel, Word, MS Teams, Outlook.
Other essential skills are qualifications in English & Maths at GCSE level C or above (or equivalent), time management, ability to follow instructions, desire for service improvement.
Desirable skills/ qualifications are Medical Terminology, Business Administration. Knowledge of an NHS environment. Knowledge of working with Systmone (or equivalent)
Working for our organisation
The successful candidates will have excellent communication and interpersonal skills; be able to prioritise effectively and carry out a range of administrative and support tasks, sometimes under pressure.
An awareness of the importance of confidentiality is essential. In addition, an ability to be adaptable to service needs and a professional manner is essential.
Detailed job description and main responsibilities
|
The duties and responsibilities to be undertaken by members of the Practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of, the Line Manager/Management team dependent on current and evolving Practice workload and staffing levels:
|
Person specification
Qualifications and Training
Essential criteria
- GCSE in Maths & English Grade C or above
- ECDL or equivalent
- NVQ or equivalent in Business Administration
Desirable criteria
- Formal training in a public facing environment
- Knowledge of GP computer systems, preferably SystmOne
- Medical Terminology qualification
Experience
Essential criteria
- Working with the public.
- Understanding of back office functions
- Previous GP practice experience or equivalent
Desirable criteria
- Telephone call handling experience
Skills and Knowledge
Essential criteria
- Good team working skills.
- Effective time management skills.
- Ability to work independently following verbal or written instructions.
- Clear supervisory communication skills.
- Ability to work early mornings (08.00) and late finishes (18.30).
- Ability to work under pressure.
- Ability to work to deadlines.
- Ability to use Microsoft Office such as Excel, Word, MS teams & Outlook.
Desirable criteria
- Understanding the issues around safeguarding and patient confidentiality
- GDPR knowledge
- Knowledge of searches within SystmOne .
- Ability to action team tasks.
- Knowledge of appointment process.
- Use of SMS systems.
- Use of admin email.
Personal Attributes
Essential criteria
- Adaptable to change.
- Friendly but professional approach.
- Good time management.
- A willingness to strive for excellence and train in all aspects of the team
- Flexible approach to cross site working.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amanda Clark
- Job title
- Business Operations Manager
- Email address
- [email protected]
- Telephone number
- 01246 748000
List jobs with Chesterfield Royal Hospital NHS Foundation Trust in Administrative Services or all sectors