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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday- 09.00-17.00)
Job ref
166-SS-7550443
Employer
Chesterfield Royal Hospital NHS Foundation Trust
Employer type
NHS
Site
Chesterfield Royal Hospital
Town
Chesterfield
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
06/11/2025 23:59

Employer heading

Chesterfield Royal Hospital NHS Foundation Trust logo

Endoscopy Booking Officer

NHS AfC: Band 2

Job overview

The Booking Officer provides effective and efficient administration and clerical support to the Endoscopy Department, working independently and to standard operating procedures.

The booking office book patients in for their Endoscopy test working to local and national waiting time directives.  The successful post holder will provide a professional service to patients that is responsive to their needs.

Main duties of the job

This role will involve booking patients in for their Endoscopy test working to local and national waiting time directives.  You will also provide a professional service to patients that is responsive to their needs.

The post holder will provide a high-quality administration service within the Endoscopy Department.

Working for our organisation

Chesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.

Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.

We are currently rated GOOD by the CQC.

Detailed job description and main responsibilities

Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.

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Person specification

Qualifications & Training

Essential criteria
  • Good general standard of education (GCSE’s or equivalent)
  • Text processing/IT skills
Desirable criteria
  • Any office based training eg: NVQ/ECDL
  • Medical terminology
  • OCR Stage II text processing

Experience

Essential criteria
  • Experience of working within an administration services, including working with the general public
  • Experience of working as part of a multi-disciplinary team
Desirable criteria
  • Experience working in a health care environment

Skills & Knowledge

Essential criteria
  • Ability to prioritise and organise own workload
  • Ability to work in a high pressured environment
  • Experience of using computer applications
  • Understand the principles of patient confidentiality
Desirable criteria
  • Knowledge of national and local waiting time targets
  • An understanding of the Medway PAS system

Personal Attributes

Essential criteria
  • Good communication skills
  • Polite and friendly
  • Ability to work as part of a team
  • Good interpersonal skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyAge positiveMindful employer.  Being positive about mental health.Disability confident employerInvesting in VolunteersArmed Forces Covenant Bronze Award

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ruth Hoskin
Job title
Performance Manager
Email address
[email protected]
Telephone number
01246 516433
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