Job summary
- Main area
- Chemotherapy Services (Oncology Outpatients)
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 26.5 hours per week
- Job ref
- 166-DCSC-7381836
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- NGS Macmillan Unit, Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 27/08/2025 23:59
Employer heading

Oncology Clinical Support Worker
NHS AfC: Band 3
Job overview
The post holder will assist senior staff and clinicians with the provision of individualised nursing care in an outpatient oncology clinic setting.
You will need to be flexible across the service, supporting the team in the achievement of outpatient/cancer care objectives whilst also providing support to relatives/carers. You need to assure the smooth running of oncology outpatient clinics, managing and co-ordinating these clinics efficiently. If you do not possess the skill to venepuncture, cannulate or record ECGs, there is an expected willingness to undertake the necessary training for such.
You will need to be a passionate, dedicated individual who is caring, efficient and hard working and with a passion to work with the fantastic team at the NGS Macmillan Unit.
Main duties of the job
- Maintain patient and staff confidentiality at all times
- Under the direction of senior staff assist with the delivery of individual programmes of care undertaking duties as delegated by senior members of the nursing team
- Communicate all relevant information concerning the patient’s needs/cares to the appropriate senior members of staff responsible for the patient.
- Contribute to effective communication in the department by assisting with appropriate administration duties
- Work with colleagues to promote a conducive environment by assisting in the control of infection; having an awareness of current practices/policies and participating in decontamination duties
- Work with colleagues to promote the development of the department’s philosophy, nursing model and agreed ward objectives.
- Work with colleagues to develop clinical expertise and continually improve standards of nursing practice and maintain good working relationships with other members of staff.
- Liaise and communicate relevant information to other members of the multidisciplinary team
- Assist in developing a therapeutic and compassionate environment and meets the needs of patients.
- Be familiar and comply at all times with relevant operational, personnel, health & safety policies, procedures and protocols applicable to the post.
- For more details, see attached Job Description
Working for our organisation
#WeAreTeamCRH
Compassion, Achievement, Relationships, Environment
At Chesterfield Royal our Proud to CARE ethos is at the heart of how we run the hospital looking after our patients and taking care of our staff:
Compassion
Compassionate care delivered with professionalism and a positive, friendly attitude
Care that preserves dignity and respects the person; putting patients at the heart of all we do
Respecting the unique and individual contribution that each of our staff members make – fair,
positive and inclusive, recognising diversity and using it to enrich our organisation
Achievement
Excellent care, safe services and a positive experience every time
Exceeding expectations by delivering first-class performance, bettering national standards through
innovation and ingenuity
Relationships
An open and honest relationship with our patients, staff, partners and our communities
Working in partnership in the interests of our patients
Acting in a socially responsible way and meeting our commitments to the local community.
Environment
Providing a hospital environment that is modern, clean and safe – conducive to care and
recovery; and a good place to work.
Key Result Areas
These are the key areas that support the purpose of the job
Detailed job description and main responsibilities
This attached job description acts as a guideline to the responsibilities of the post holder, person specification and will be reviewed in consultation with the post holder and amended to meet changing professional and service needs.
Person specification
Qualification & Training
Essential criteria
- Education to GCSE standard (or equivalent), to include Maths & English
- QCF level 2 Clinical Healthcare Support or willing to work towards and complete within 12 months
- Care Certificate (or willing to work towards)
Desirable criteria
- Health Related Training, First Aid, Moving & Handling, Food Handling.
- NVQ care qualification
Experience
Essential criteria
- Understands the need for confidentiality
- Understands & committed to a caring approach to patients, relatives/carers
Desirable criteria
- Experience in a NHS/health care setting.
- Experience working in a Cancer, Surgical/Medicine/Emergency care setting and/or outpatient clinic
- Experience working in cancer care particularly Oncology
Personal Attributes
Essential criteria
- Flexible in working across oncology/chemotherapy service outpatient areas to support the service (early and late shifts) and there is an expectation for successful applicant to stay if clinics run over time
- Able to move (manual handling) patients & equipment e.g. patient hoists, commodes, wheelchairs etc.
- Able to deal with exposure to bereavement & ‘challenging’ patients & relatives
- Professional appearance/approach to work
- Good Team Member
- Caring manner
- Adaptable to meet service needs
Demonstrates Trusts Values
Essential criteria
- Compassion, Achievement, Relationships, Environment – Proud to CARE
Skills & Knowledge
Essential criteria
- Able to demonstrate a caring approach to patients & relatives & works so that patients’ dignity & respect is maintained at all times.
- Able to communicate routine information including observations effectively verbally & written to staff, patients/relatives.
- Able to prioritise own workload.
- Able to work under own initiative within boundaries of role.
- Demonstrates awareness of importance of working as part of a team
Desirable criteria
- Basic nursing skills
- Basic understanding of nursing practice & code of conduct eg, The 6C’S. NHS Constitution
- Knowledge of CRHFT Careflow, nerve centre and Ice systems. Ideally Sheffield teaching hospital systems such as Connect EPR and chemo care
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Keri Comins
- Job title
- Macmillan Lead Chemotherapy Nurse
- Email address
- [email protected]
- Telephone number
- 01246 516495
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