Job summary
- Main area
- Maternity & Gynaecology
- Grade
- NHS AfC: Band 3
- Contract
- 9 months (Fixed Term 9 Months Temporary Contract)
- Hours
- Part time - 15 hours per week (08:30am-16:30pm)
- Job ref
- 166-FCD-7550188
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £24,937 - £26,598 None
- Salary period
- Yearly
- Closing
- 11/11/2025 23:59
Employer heading
Colposcopy CAO
NHS AfC: Band 3
Job overview
An opportunity has arisen for a full time vacancy as a Clinical Administration Officer (CAO) for our Colposcopy department, working in the Maternity and Gynaecology department. The role is on a Fixed Term for 9 months to cover maternity leave.
The post holder will be required to provide excellent customer service to all service users ensuring that they are polite and courteous at all times.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately onto the patient administration system.
The post holders will be given full training to enable them to work in the colposcopy team.
The standard hours of work are 08:30 – 17:00 Monday to Friday with a 1 hour lunch break.
Main duties of the job
Clinical Administrative Officers (CAOs) provide a range of administrative support services to clinical and/or other senior members of divisional teams. They are expected to have advanced skills commensurate with their responsibilities. They will work substantially independently, providing support of the highest quality, and taking leadership in their professional areas.
Working for our organisation
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control and was recently rated "Good" by the CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Detailed job description and main responsibilities
To provide specialist administrative services to senior clinical/non-clinical staff. This will include dictation, note taking and typing where there is a need for advanced skills.
To action complex instructions from medical and clinical staff and/or other designated senior staff.
To receive patient queries, communicate those queries to the appropriate clinician and respond to the patient as directed.
Work to strict colposcopy deadlines, monitoring patients’ progress/activity throughout the pathway making information available to all levels of staff on each patient’s status.
To monitor outstanding diagnostic test results for patients that may require subsequent action.
Liaise with all agencies regarding patient pathway. Accurately taking telephone and e-mail messages regarding the pathway, actioning them as required. Deal with sensitive information in a professional, confidential and positive manner.
To organise meetings and events, producing meeting action notes, minutes and agendas as necessary. This will include diary management where appropriate, ensuring that senior staff are supported in achieving relevant objectives.
Create required documentation in the form of spreadsheets and word documents as required by the Cervical Screening Programme Lead (CSPL), submitting data when required.
Complete a weekly spreadsheet for Cytology/Histology correlation for Chesterfield/Derby.
Utilise the laboratory iLab database system and Exeter database system for extraction of data as required by the CSPL.
To aid in the audit of invasive cancers and any other audits that may be required of the cervical screening service.
To provide clerical and secretarial support to the CSPL for one day per week, ensuring letters and e-mails etc. are communicated efficiently.
Prepare slides, paperwork and video conferencing for the monthly CPC meeting and monthly Invasive Cancer meeting.
Create and maintain an electronic filing system for the CSPL.
Provide cross cover for other CAOs in the event of either scheduled or unscheduled absence.
To always maintain confidentiality relating to the patients, staff and the Trust.
Ensure that all local administrative support processes are appropriately actioned.
To support the divisional leadership team in achieving local, Trust wide and national targets.
Other support services as required.
Agree targets and objectives for designated junior staff in local structures.
Balance workload ensuring all local requirements, resources and targets are met.
Meet all other requirements defined in accordance with the local structures for which the post has responsibility.
Person specification
Qualifications and Training
Essential criteria
- Excellent typing skills
- Knowledge of Microsoft packages
- NVQ III (or equivalent)
Experience
Essential criteria
- Experience of working as part of a multidisciplinary team.
- Previous experience of hospital systems.
- Attendance and contribution at meetings.
Desirable criteria
- Previous experience in a healthcare environment
Skills and Knowledge
Essential criteria
- Good communication skills.
- Negotiation skills.
- Familiar with work-based computer packages
- Good telephone manner
- Problem solving.
- Prioritisation and organisational skills
Desirable criteria
- Knowledge of databases.
- Knowledge of MDT meetings.
- Knowledge of Medway.
Personal Attributes
Essential criteria
- Knowledge of confidentiality.
- Professional manner.
Demonstrates our Proud to CARE Values
Essential criteria
- Compassion, Ambition, Respect, Encouragement
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Emma Hutchinson
- Job title
- Care Unit Co-Ordinator
- Email address
- [email protected]
- Telephone number
- 01246 516617
- Additional information
Claire Metcalfe
Deputy General Manager
Family Care Division
01246 512748
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