Job summary
- Main area
- Pharmacy Receptionist
- Grade
- NHS AfC: Band 2
- Contract
- 23 months (Fixed term)
- Hours
- Full time - 37.5 hours per week (Monday to Friday)
- Job ref
- 166-DCSC-8288712A
- Employer
- Chesterfield Royal Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Chesterfield Royal Hospital
- Town
- Chesterfield
- Salary
- £25,272 per annum
- Salary period
- Yearly
- Closing
- 10/11/2026 08:00
Employer heading
Pharmacy receptionist
NHS AfC: Band 2
Job overview
We are looking for a customer-focused individual to join our team in a busy healthcare environment. This is an exciting opportunity to play a vital role in supporting patients and ensuring the smooth operation of our outpatient prescription service.
The successful candidate will have excellent communication and interpersonal skills, with a commitment to providing outstanding customer service in a fast-paced environment. You will be able to remain calm and professional when managing competing priorities and challenging situations, while maintaining a high level of accuracy and attention to detail.
If you are passionate about delivering excellent patient care and enjoy working as part of a supportive team, we would love to hear from you.
This is a 2 year fixed term contract and a full-time position.
Main duties of the job
Key Responsibilities
- Receiving and processing prescriptions promptly and accurately.
- Registering prescription requests onto the PTS system in line with established procedures.
- Responding to telephone enquiries from patients, carers and healthcare professionals in a professional and compassionate manner.
- Maintaining accurate and up-to-date patient information, ensuring confidentiality and data quality at all times.
- Working closely with colleagues to deliver an efficient and responsive service.
Working for our organisation
Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision. As members of staff we will always:
- Show COMPASSION – treating everyone with kindness – welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values
- AMBITION – Aspiring to be the best – reaching high standards, providing exceptional care and services; and achieving measurable improvements in people’s health and wellbeing
- RESPECT – Valuing and appreciating everyone – listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits
- ENCOURAGEMENT– Opportunities for all – supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future
Detailed job description and main responsibilities
Please refer to the Job Description and Person Specification for the full duties of the role.
Person specification
Qualifications
Essential criteria
- English and Maths GCSE A-C/4-9 or equivalent
Desirable criteria
- customer service qualification
Skills
Essential criteria
- excellent communication skills
- good organisational skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Aqeeb Pervaiz
- Job title
- Dispensary Manager
- Email address
- [email protected]
- Telephone number
- 01246 516353
- Additional information
For an informal chat and to arrange a visit, please call Aqeeb Pervaiz or Helen Gregory 01246 516353
List jobs with Chesterfield Royal Hospital NHS Foundation Trust in Health Science Services or all sectors




