Job summary
- Main area
- Administration Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 383-SPE-7106-26
- Employer
- Derbyshire Healthcare NHS Foundation Trust
- Employer type
- NHS
- Site
- St Andrews House
- Town
- Derby
- Salary
- £25,760 - £27,476 pro rata
- Salary period
- Yearly
- Closing
- 16/04/2026 23:59
Employer heading
Team Administrator - Community Support Team
NHS AfC: Band 3
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We are looking for organised and efficient persons to provide admin/clerical support to the Adult Neurodevelopmental Services within Derbyshire Healthcare NHS FT.
Based at St Andrews House 0.8 wte per week
Successful applicants will be able to demonstrate excellent communication skills; an eye for detail and accuracy; previous evidence of working in an administrator role (this would normally equate to 2 years); knowledge of Microsoft Office and the ability to work both independently and as part of a team. Duties will vary and may involve message taking; typing of letters and reports; Organising Meetings and diaries via Outlook, preparing agendas and taking notes at meetings etc. You will be handling information that will be sensitive.
Main duties of the job
A good working knowledge of EPR is desirable. Working under minimum supervision you will have the ability to prioritise and manage workloads in order to meet required standards and deadlines.
You would be supporting across the Adult Neurodevelopmental Service, and may be required to work across bases as need arises.
We would encourage you to read the Job Description and Person Specification for the core skills and experience we are looking for. Your individual level of skill will be tested at interview.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
-
Commitment to flexible working where this is possible
-
27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
-
Yearly appraisal and commitment to ongoing training
-
Generous NHS pension scheme
-
Good maternity, paternity and adoption benefits
-
Health service discounts and online benefits
-
Incremental pay progression
-
Free confidential employee assistance programme 24/7
-
Access to our LGBT+ network, BAME Network and Christian Network
-
Health and wellbeing opportunities
-
Structured learning and development opportunities
- "Team Administrators underpin the whole service by doing ordinary things extraordinarily well. The role can be challenging, but is never a chore when you work with such positive and supportive colleagues”. LR team admin for ANS.
Detailed job description and main responsibilities
Responsibility for administering and supporting the SPoA process in the Community Support Team referral meeting.
Work alongside the SPoA team in processing incoming referrals and signposting to clinical pathways in consultation with the lead clinician.
Ensure timely input of referrals and timely completion of tasks relating to SPoA liaising with clinical operational leaders regarding issues arising regarding the process. Ensuring timely signposting and compliance with required waiting times.
Accurate recording/registering of referrals via EPR and recording of outcomes. Communicating and acknowledging requests, advice and outcomes to referrers and others regarding clinical decisions relating to referrals.
Manage Choose and Book e-referrals and liaise effectively with GP practices.
Produce documents, charts, tables etc., by use of Microsoft IT packages e.g. Powerpoint, Word, Excel, Access and disseminate information via email.
Taking of notes in a range of professional multi-disciplinary meetings as requested by nominated supervisor / manager.
Person specification
Attainments/Qualifications
Essential criteria
- RSA III/OCR Typewriting/Text Processing/Word Processing or equivalent qualification or demonstrable experience (which would normally equate to 3 years)
- GCSE grade C or equivalent In English Language
- nformation Technology Qualification (ITQ) at Level 2 or above (e.g. OCR; NVQ; ECDL; CLAiT Plus; BTEC; etc.)
Desirable criteria
- ECDL
Skills
Essential criteria
- Excellent verbal and written communication skills
- Professional approach and be able to liaise and communicate at all levels within the organisation
- Awareness of the requirement of confidentiality
- Ability to travel between bases as and when required
Desirable criteria
- NHS Experience
Knowledge and Experience
Essential criteria
- xperience and knowledge of using a variety of software programmes including Microsoft Outlook, Word, Excel and PowerPoint
- Experience of Administrative/secretarial duties in an office environment (this will normally equate to 2 years)
- Ability to work on own initiative and without direct supervision within procedural guidelines
Desirable criteria
- Experience of using electronic patient record system
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Janet Gormley
- Job title
- Lead Administrator
- Email address
- [email protected]
- Telephone number
- 01332 268455
- Additional information
Jane Wilson
Senior Forensic Nurse
01332 268455
If you have problems applying, contact
- Address
-
Recruitment Team
Kingsway Hospital
- Telephone
- 01332 564856 option 1, option 1
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