Job summary
Employer heading
Pathway Coordinator (Medical Secretary)
Band 3
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.
University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.
As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit.
The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.
The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.
Join us and help make a real difference to our Trust.
Here’s more about the role and what we’re looking for;
Job overview
If you are looking for an interesting and varied role and would like to work as part of a friendly and busy team this could be the position you are looking for.
A vacancy has arisen for the role of Pathway Co-ordinator within the Community Secretarial Team at Sir Robert Peel Community Hospital, Tamworth
We are looking for an enthusiastic and motivated team player with excellent communication & problem solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management. You will be working alongside a number of consultants and various other clinical staff.
Main duties of the job
Working for a Team of Consultants, you will need to be an enthusiastic and motivated team player with excellent communication & problem solving skills. You will require high levels of tact, diplomacy with the ability to prioritise your own workload effectively to enable day to day management in a fast-paced environment.
You will need to have keyboard skills, ability to work well in a team and have a pleasant disposition.
To administratively co-ordinate and support with the admin team within the department, manage outpatient appointments, to ensure efficient patient pathways and supporting with training and development.
You must also have a comprehensive understanding of outpatient administrative processes, a thorough knowledge of the 18 week RTT pathway and the Trust's Patient Access Policy.
Closing date: 9th May 2024
Interview date: 23rd May 2024
Working for our organisation
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
- Development opportunities, both professional and leadership development
- On-going support from recruitment to when you join our team and beyond.
- Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
Key Facts:
- We see on average 4810 OP appointments a day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.
- UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Detailed job description and main responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers
Person specification
Knowledge, training & experience
Essential criteria
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Ability to work independently and as part of a team.
- Experience typing clinical correspondence.
Desirable criteria
- RSA III /OCR/ECDL qualification or equivalent knowledge and skills
- Understanding of 18 RTT
- Demonstrable experience of working in a support secretary role
- Ability to use various NHS systems.
Planning & Organising
Essential criteria
- Able to prioritise work and escalate problems
- Demonstrates experience of organising
Desirable criteria
- Plan and organise own time with a flexible approach
Communication
Essential criteria
- Good communication skills; excellent written and verbal
- Ability to communicate routine information
Person specification
Knowledge, training & experience
Essential criteria
- A good standard of English to O level/GCSE (A-C grade) or equivalent
- Ability to work independently and as part of a team.
- Experience typing clinical correspondence.
Desirable criteria
- RSA III /OCR/ECDL qualification or equivalent knowledge and skills
- Understanding of 18 RTT
- Demonstrable experience of working in a support secretary role
- Ability to use various NHS systems.
Planning & Organising
Essential criteria
- Able to prioritise work and escalate problems
- Demonstrates experience of organising
Desirable criteria
- Plan and organise own time with a flexible approach
Communication
Essential criteria
- Good communication skills; excellent written and verbal
- Ability to communicate routine information
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Bailey
- Job title
- Team Leader - Lead Medical Secretary
- Email address
- [email protected]
- Telephone number
- 01283 566333
- Additional information
Emma Clamp
Service Coordinator
01283 566333 ext 3058
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