Job summary
- Main area
- Admin & Clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 18.75 hours per week (Wednesday 13:15-17:00, Thursday 09:00-17:00, Friday 09:00-17:00)
- Job ref
- 388-7267959-A&C
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Capital Court
- Town
- Exeter
- Salary
- £23,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading

Administrator
NHS AfC: Band 2
Job overview
Are you looking to start your career with the NHS?
Do you want to be part of a friendly and dynamic team?
Children & Family Health Devon (CFHD) have a vacancy for a Part time Administrator to join our Single Point of Access (SPA) Team based at Capital Court in EXETER.
You will be part of a team providing a single access point for our young people, families, clinicians and partners across Devon and Torbay.
Main duties include data input, telephone calls, greeting visitors at reception, room bookings, use of electronic systems, producing template letters, processing of incoming correspondence, scanning, photocopying and general administrative tasks.
Main duties of the job
The key skills you will need to be successful in this role include:
- excellent administrative skills;
- communication skills to liaise with children, young people, families and a wide range of healthcare and education professionals;
- flexibility, calmness and a positive approach;
- strong organisational skills and the ability to be flexible in line with service needs; and a thorough understanding of confidentiality issues.
Working for our organisation
We provide the Single Point of Access to a wide range of NHS services for children, young people and families in Devon & Torbay - these are interesting and meaningful roles.
Full training will be provided in this friendly team.
Detailed job description and main responsibilities
- Participate in service development projects/initiatives as requested by line manager
- Support new and existing colleagues as directed by line manager
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Qualifications
Essential criteria
- Good general education e.g. GCSEs or equivalent
Desirable criteria
- Relevant administrative or IT qualifications to NVQ Level 2 or equivalent experience
Knowledge
Essential criteria
- Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
Experience
Essential criteria
- Clerical, administrative or reception experience (minimum 3 months)
Desirable criteria
- Clerical, administrative or reception experience (minimum 1 year). Experience within a customers care, healthcare, education or social care setting.
Analytical & Judgemental Skills
Essential criteria
- Ability to work with discretion, sensitivity and maintain confidentiality.
Skills and Abilities
Essential criteria
- Ability to work as part of a team
- Ability to communicate clearly with a wide variety of colleagues and services users, both verbally and in writing.
Physical Skills
Essential criteria
- Computer literate
Documents to download
Further details / informal visits contact
- Name
- Julie Choules
- Job title
- Business Support Manager
- Email address
- [email protected]
- Telephone number
- 07971 247131
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