Job summary
- Main area
- Clinical Haematology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 216-LT-DB8073179
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Derriford Hospital
- Town
- PLYMOUTH
- Salary
- £25,272 Per Annum
- Salary period
- Yearly
- Closing
- 25/06/2026 23:59
Employer heading
Ward Administrator - Birch DCU
NHS AfC: Band 2
Job overview
An exciting opportunity exists within Haematology. We are seeking to appoint an enthusiastic person to the Haematology Administration Team within the Birch Day Case Unit, Level 08 to support the nursing staff in the reception of patients and visitors to the unit.
The successful candidate will display excellent communication skills, be able to work well within a team and have the ability to work well within a busy environment.
Previous demonstrable experience in a similar role is essential. Also, previous demonstrable experience of a large clinical setting would be an advantage, as would be the use of patient management systems.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide a clerical service to Birch Day Case Unit and assist the nursing staff in the reception of patients and visitors to the unit.
To work in collaboration with staff in other areas of the service line and Trust to facilitate a streamlined service for the patient.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
· Deal with enquires, including telephone enquiries in conjunction with and under the direction of the nursing staff.
· Maintain hospital notes in accordance with PHNT policies and procedures.
· Receive patients, relatives and visitors to the unit.
· Enter admissions, transfers and discharges on iPM, including ward and department transfers and updating patient information where necessary, within half an hour of patient movement when on duty.
· Admit and discharge patients from the outpatient clinics run on the unit.
· Ensure that notes are traced to the unit and traced correctly on iPM.
· Maintain case notes, re-filing and creating additional volumes where necessary, ensuring all clinical notes are in the current volume, and adding new volumes to iPM.
· Print front sheets and ensure adequate addressograph labels are available for all patients.
· Ensure wristbands are printed for all inpatients/day case patients.
· Trace notes in and out of the unit using iPM.
For further information please see attached job description
Person specification
Knowledge & Experience
Essential criteria
- Good verbally and written communication skills
- Proven ability to use all main software packages
Desirable criteria
- Previous demonstrable experience in a large clinical setting
Qualifications
Essential criteria
- Proven GCSE’s 9-4 (A-C) in Maths & English and NVQ level 2 in either business administration or related subject or equivalent demonstrable experience
Desirable criteria
- Proven NVQ in administration
Aptitude & Abilities
Essential criteria
- Excellent communication skills
- Able to work as part of a team and independently as required
Desirable criteria
- Proven ability to work well within a busy environment
Attitude & Motivation
Essential criteria
- Self-motivated
Desirable criteria
- Working in an orderly methodical fashion
Other Factors
Essential criteria
- Able to undertake duties including prolonged periods of working at a PC workstation
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Reanna Sheffield
- Job title
- Team Lead
- Email address
- [email protected]
- Telephone number
- 01752 432674
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