Job summary
- Main area
- Oncology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday- Friday)
- Job ref
- 216-LT-DB8052328
- Employer
- University Hospitals Plymouth NHS Trust
- Employer type
- NHS
- Site
- Oncology Outpatient Department
- Town
- PLYMOUTH
- Salary
- £25,760 - £27,476 Per Annum
- Salary period
- Yearly
- Closing
- 25/06/2026 23:59
Employer heading
Senior Healthcare Assistant
NHS AfC: Band 3
Job overview
We have an exciting opportunity to join the Oncology Outpatients team.
This role requires the ability to work autonomously as well as collaboratively within the wider multidisciplinary team. You will be responsible for organising and supporting the smooth running of clinics, providing high-quality care and support to patients and their families or carers throughout their cancer treatment and care.
The role includes maintaining patient safety, monitoring patients' wellbeing during treatment, identifying and escalating concerns appropriately, and ensuring a safe, compassionate, and patient-centred environment at all times.
We provide a friendly and professional working environment. Good verbal and written communication skills and previous demonstrable experience in a health care setting is desirable. This is a busy and dynamic clinical area with excellent learning opportunities.
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
- To carry out a range of clinical duties with minimal / no direct supervision.
- Participate in patient assessment providing high quality holistic patient care and escalating concerns about patients to other clinical staff.
- Lead by example and supervise/support junior members of staff to improve and maintain high standards of care.
- Implements clinical care packages through a range of delegated clinical care duties relevant to the area of service.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
- Support the safe and effective day-to-day running of the Oncology Outpatients Department.
- Organise clinic room allocations and ensure clinical areas are prepared and equipped for patient appointments.
- Assist in coordinating and facilitating the smooth running of outpatient clinics, responding proactively to changing service demands.
- Provide high-quality care and support to patients and their families or carers throughout their treatment and care.
- Undertake clinical observations and monitoring as delegated, promptly recognising and escalating any concerns regarding patient wellbeing.
- Maintain a safe, clean, and welcoming environment in accordance with infection prevention, health and safety, and local policies.
- Ensure equipment is available, maintained, and ready for use, reporting any faults or concerns appropriately.
- Assist the multidisciplinary team with clinical and administrative duties to support efficient patient flow.
- Promote patient dignity, privacy, and confidentiality at all times.
- Communicate effectively with patients, carers, and members of the multidisciplinary team to ensure high standards of patient care.
- Contribute to stock management, ordering, and replenishment of clinical supplies as required.
- Support the ongoing maintenance and organisation of the unit to ensure a safe and efficient service is delivered.
For further information please see attached job description
Person specification
Experience
Essential criteria
- Demonstrable experience of providing care in a healthcare or social setting
- Understands and committed to a caring approach to patients & relatives
- Demonstrable experience of time management and prioritising work
- Be able to work as a member of a team
Qualifications
Essential criteria
- One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Demonstrable experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math’s, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
APTITUDE & ABILITIES
Essential criteria
- Effective and appropriate communication skills both written and verbal
- Enthusiasm and commitment to working within the healthcare setting
- Proven ability to work with minimum supervision to a high standard
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Tracy Taylor
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01752 430290
- Additional information
-
or telephone 01752 430290.
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