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Job summary

Main area
Pathology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
216-LT-DB-8051532
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
Derriford Hospital
Town
PLYMOUTH
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
18/06/2026 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Pathology Screening Administrator

NHS AfC: Band 3

Job overview

We are looking for an organised and detail-focused administrator to join the Pathology Administration Team at Derriford Hospital, supporting a range of essential diagnostic and screening services.


In this role, you will provide administrative support to pathology screening programmes and wider departmental activities, helping to ensure patient information is processed accurately and efficiently. You will be responsible for maintaining records, supporting the coordination of administrative workflows, and responding to routine enquiries from staff and service users.


Working as part of a busy team, you will use your organisational skills and attention to detail to prioritise tasks, resolve routine issues, and contribute to the smooth running of the service. You will also play a key role in maintaining data quality and supporting the delivery of a high-quality, patient-focused administrative service.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

 

Main duties of the job

  • Provide administrative support to pathology screening programmes, ensuring patient information is accurately recorded and maintained
  • Input, update and validate data on Trust systems in line with established procedures
  • Support the coordination and prioritisation of administrative workflows to meet service requirements
  • Process documentation, correspondence and routine enquiries in a timely manner
  • Identify and resolve routine administrative issues, escalating more complex matters as required
  • Assist in the preparation of reports, worklists and other routine service information
  • Contribute to data quality checks and support routine audit and monitoring activities
  • Provide administrative support across the Pathology Directorate as required
  • Work collaboratively with colleagues to ensure continuity of service and effective team working

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.

If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

  • Provide administrative and clerical support across the Pathology Directorate as required.
  • Sort, prioritise and distribute incoming correspondence (electronic and paper).
  • Maintain accurate and up-to-date filing systems and electronic records
  •  Prepare and distribute routine correspondence, documents and reports.
  • Respond to telephone and email enquiries, taking messages and redirecting appropriately.
  • Provide administrative support in the absence of other team members.
  • Provide administrative support to wider pathology functions, including workforce or quality-related processes, as required.

For further information please see attached job description

Person specification

Qualifications

Essential criteria
  • • Business and Administration NVQ 3 or equivalent demonstrable experience.
  • • Good general education with GCSE in English & Maths to grade C or above or equivalent qualifications to this level.
Desirable criteria
  • • Administrative qualification

Knowledge and Experience

Essential criteria
  • • Demonstrable experience in an administrative role
  • • Good IT skills including Microsoft Office
  • • Demonstrable experience of accurate data entry and record keeping
  • • Understanding of confidentiality and data protection
Desirable criteria
  • • Demonstrable experience in an NHS or healthcare setting
  • • Knowledge of pathology or clinical systems
  • • Demonstrable experience of handling clinical correspondence

APTITUDE & ABILITIES

Essential criteria
  • • High level of attention to detail and accuracy
  • • Proven ability to follow procedures
  • • Good organisational skills
  • • Effective communication skills
  • • Proven ability to work independently within guidelines and as part of a team
  • • Proven ability to prioritise routine workload

DISPOSITION/ATTITUDE/MOTIVATION

Essential criteria
  • • Reliable and flexible approach
  • • Professional and courteous
  • • Willingness to learn
  • • Able to work in a busy environment
  • • Committed to high standards of work

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Documents to download

Apply online now

Further details / informal visits contact

Name
Dan Stevens
Job title
Deputy Divisional Director of Operations
Email address
[email protected]
Telephone number
07972123178
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