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Job summary

Main area
ENT Surgery
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
216-CB-S7659968
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
ENT Department Level 7
Town
Plymouth
Salary
£24,937 - £26,598 Per Annum Pro Rata
Salary period
Yearly
Closing
23/12/2025 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Admissions Officer

NHS AfC: Band 3

Job overview

We are looking to recruit an enthusiastic and committed individual to work within the ENT & Audiology service line as an admissions officer.  The successful candidate will provide a comprehensive admissions service to the ENT Consultants.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

 

 

Main duties of the job

To schedule operations ensuring that an efficient, timely and patient focussed service is provided and the clinical needs of patients are met in accordance with the current NHS timeframes.

This demanding role will require excellent time management and organisational skills. The successful candidate must be able to prioritise their own workload and will require a flexible approach to their duties.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

1.     Manage the PTL selecting patients for admission on the basis of clinical priority determined by the medical teams and chronological waiting list time.

2.      Making sure the PTL is up to date with relevant p-codes and priority codes, if not then get that information from letters or directly from consultants in a timely manner

3.     Sending theatre lists to consultants in advanced to make sure they are happy with timings and the order of patients on the list (amend if necessary)

4.     Attending weekly huddles with consultants, secretaries and other members of staff to discuss patients

5.     Make the best use of theatre times

6.     Booking 23 hour, ITU, bariatric and different level beds depending on the patient needs

7.     Ensuring any relevant investigations or pre-assessment appointments are booked, organising transport where necessary for the patients admission.

For further details please see attached JD&PS.

 

Person specification

Knowledge & Experience

Essential criteria
  • Previous clerical demonstrable experience
  • Previous demonstrable experience of waiting list management or management of complex data
Desirable criteria
  • Managing PTL’s

Qualifications

Essential criteria
  • A-C grade GCSE in English and Maths or equivalent
  • Basic proven knowledge of computerised systems
  • Keyboard skills
  • NVQ level 3 or equivalent demonstrable experience
Desirable criteria
  • NVQ level 4

Aptitude & Abilities

Essential criteria
  • Ability to communicate at all levels
  • Excellent telephone manner

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tamar Hunter
Job title
Clinical Admin Manager - ENT
Email address
[email protected]
Telephone number
01752 431530
Additional information

Sophie Hall -  01752 439388

[email protected]

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