Job overview

The Deputy Directorate Manager plays a key operational leadership role, supporting the safe, efficient, and effective delivery of high-quality clinical services within the Directorate. The post holder is responsible for ensuring that delegated services meet operational performance standards, deliver excellent patient outcomes, and operate within agreed financial and workforce parameters.  Provide Trust-wide operational leadership and coordination for End of Life (EoL) service delivery .

Reporting to the Directorate Manager, the postholder is responsible for activity delivery and financial and operational performance including meeting the specialty and directorates objectives and the strategic corporate objectives of the organisation. This role includes the day-to-day management of services and to staff within their area of management. 

The role supports the strategic development and modernisation of services, working closely with the Directorate Triumvirate to drive continuous improvement, implement service transformation, and optimise the use of resources. The post holder will deputise for the Directorate Manager as required.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

a)    Operational Performance Management
Accountable for the day-to-day operational delivery of delegated clinical services, ensuring compliance with national and local performance standards  while maintaining safe, effective, and patient-centred care. Provide Trust-wide operational leadership and coordination for End of Life service delivery and its interfaces with community partners.

b)    Service Planning and Transformation
Supports the strategic planning, redesign and modernisation of services in line with the Trust’s strategic objectives. Leads improvement projects that enhance service efficiency, capacity, sustainability, and equitable access.

c)     Financial and Resource Management
Contributes to effective financial management of the Directorate, including budget setting, cost improvement initiatives (CIPs), and monitoring of income and expenditure. 

d)    Workforce and People Leadership
Provides visible and supportive leadership to operational and administrative teams within the Directorate. Supports workforce planning, recruitment, retention and staff development initiatives in collaboration with HR and clinical leadership.

Governance, Information and Communication
Analyses and communicates highly complex and sensitive operational and performance information to senior stakeholders, both internal and external. Supports effective risk management, clinical governance and service assurance processes. 

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.