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Job summary

Main area
Pathology
Grade
NHS AfC: Band 2
Contract
Fixed term: 6 months
Hours
37.5 hours per week (6 Months FTC. Full time. Rota for late shift)
Job ref
216-LA-C6189954
Employer
University Hospitals Plymouth NHS Trust
Employer type
NHS
Site
DCL Combined Lab, Derriford Hospital
Town
Plymouth
Salary
£22,383 £22,383 Per Annum
Salary period
Yearly
Closing
09/05/2024 23:59

Employer heading

University Hospitals Plymouth NHS Trust logo

Assistant Technical Officer

NHS AfC: Band 2

Job overview

University Hospitals Plymouth is looking for an enthusiastic Assistant Technical Officer (ATO) to join our team within Haematology section(s) of the Combined Laboratory.

Applicants must have good basic dexterity, numeracy and literacy skills (GCSE A – C or equivalent demonstrable knowledge /skills); technical aptitude, knowledge of Health and Safety Issues; basic IT skills; be able to work well in a busy environment  within a team and have an eye for detail.

You will be part of a team providing a valuable support function to our Diagnostic Service to deliver a safe effective service for its service users and the patient.  You will be handling and processing patients’ samples as part of the analytical process, with a particular role in the management of patient samples and results referred to hospital clinicians, general practitioners and external laboratories.

The successful applicant will be expected to take part in the Extended Working Day rotas for Evenings / weekends as appropriate, more information can be discussed at interview.  

***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome.***

Main duties of the job

  1. The post holder will work together with senior staff and support staff in the Haematology sections   of the laboratory, with a requirement to support other areas of the laboratory as required in order to produce a timely, high quality, accurate and cost effective service.
  2. The post holder will support the timely processing of patient samples serving all those patients attending UHP, PCTs representing 100 General Practices and specialist assays referred to us from other Trusts within the Peninsula.
  3. Going forward as UHP Pathology department works to deliver its vision then there will be an expectation of interdepartmental working across various Pathology departments.

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. 
We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. 
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Detailed job description and main responsibilities

  1. Working with colleagues ensure the reception area delivers a timely processing of samples and test requests.
  2. Following Standard Operating Procedures ensure that all send-away samples are packaged and despatched in compliance with special postal regulations.
  3. Ensure senior staff, are made aware when stock levels are low.
  4. Competent in the use of office equipment including computers, printers, fax machines and photocopiers.
  5. To use the laboratory IT system to input results of tests and to deal with enquiries for results, and to use the Trust PIMS system in order to look up patient details.
  6. To operate complex laboratory analysers in order to carry out investigations
  7. Will assist senior staff in the training of new staff.
  8. Assist in the receipt, processing and storage of all samples derived from clinical trials including those for which the department derives income.
  9. Remove samples and request forms from their plastic bags whilst checking the data on the sample matches that on the request form.
  10. To bring to the attention of senior staff all rejected samples due to inadequate patient ID or incorrect sample type for the test requested, or to contact the necessary persons, in accordance with the SOP for the area, to resolve any non-compliance with policy.
  11. Informing patients of the venepuncture procedure to be carried out in a caring reassuring manner that is aimed at their level of understanding.
  12. To undertake work for which they have been trained, which may take up to 2 months shadowing a trained member of staff.
  13. To have sufficient knowledge and competence to rotate through all sections of the laboratory as required.
  14. Following SOPs record and inform requestors of rejected samples.
  15. Prepare samples for analysis using techniques applicable to the areas of work – this may include attaching bar code labels, centrifugation, separation and prepare aliquots as required: Inoculate specimens on to prepared culture media or in to suitable test kits in accordance with SOPs using both manual and automated technology. Support the technical and medical staff in the Cell Path specimen dissection area handling tissue samples removed at operations and post mortem.  Cut sections from paraffin processed tissue to the required standard of speed, quality and accuracy.
  16. Book test requests into the laboratory computer system
  17. To assist in the safe disposal of used specimens and waste products and the daily cleaning of laboratory work surfaces.
  18. Assist in performing print runs of reports and their sorting for distribution as necessary. Assist in the maintenance of both hard copy and computer held reports.
  19. To extract slides, reports and all necessary items for the multiple clinical and non-clinical meetings.
  20. To participate it the collection, receipt and safe storage of reagents and other supplies.
  21. To maintain an adequate supply of clean glassware, make up solutions and collect chemicals from the various stores as required.
  22. Participate in the maintenance of the safe storage of diagnostic material..
  23. To assist in the maintenance and compilation of workload statistics.
  24. To assist with the issuing of consumables to service users as requested e.g. 24hr urine collection bottles.
  25. Respond to telephone enquiries within the area of work from staff in both primary and secondary care, giving test results (subject to departmental telephone SOPs), advice on sample types required for a large range of tests, requests for add-on-tests and those for emergency requests.
  26. Assist in the general running of specific analysers, equipment or tests.
  27. Perform basic maintenance checks as directed.
  28. To observe all departmental, Trust, national and European Health & Safety regulations relevant to the service, ensuring attendance at the annual departmental H&S update. In addition all staff must sign the departmental H&S policy to acknowledge understanding and compliance.
  29. To continually update your knowledge and skills whilst documenting this in your Continual Professional Development folder.
  30. To ensure contemporaneous completion of your induction and training records.
  31. To follow Standard Operating Procedures at all times.
  32. To attend meetings and training courses as necessary.
  33. To attend Statutory and Essential Update Training annually.
  34. To attend departmental briefings and/or acquaint yourself with the team brief posted on the departmental notice boards.
  35. To assist in the maintenance and compilation of workload statistics.
  36. To participate in an annual IPR and achieve any targets set at this time.
  37. Participate in the 24/7 rotas for ATO and support staff across the department.
  38. Whilst participating in this rota identify, prepare, and store patient samples in the relevant locations.
  39. Ensure that samples received match work lists, the patient ID is correct before testing and there is sufficient sample to perform the assay.
  40. To carry out other duties commensurate with the post.

Person specification

Knowledge and Experience

Essential criteria
  • Understanding of need for patient confidentiality
  • Proven knowledge of Health & Safety issues
Desirable criteria
  • Proven knowledge of tests performed and sent away by the department

Qualifications

Essential criteria
  • GCSE Science, Maths & English or equivalent (9 – 4 or A – C), NVQ level 2 in related subject or equivalent demonstrable experience
Desirable criteria
  • • Appropriate NVQ –in either Business and Admin or laboratory based.

Aptitude and Ability

Essential criteria
  • Excellent communication skills, being able to deal with staff at all levels of the organisation and patients with tact and diplomacy
  • Ability to effectively organise and prioritise own work
  • Attention to detail
  • Maintain accuracy and precision, whilst under pressure
  • Time management skills
  • Manual dexterity, including fine manipulation for protracted periods of the day
  • Multi-tasking skills
  • Numeracy skills
Desirable criteria
  • Good interpersonal skills
  • Working, proven knowledge of PIMS
  • Working, proven knowledge of relevant laboratory information management systems

Employer certification / accreditation badges

Disability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Defence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Monk
Job title
Band 7 Section Lead - Haematology
Email address
[email protected]
Telephone number
01752 439651
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