Job summary
Employer heading
Patient Services Assistant
NHS AfC: Band 2
Job overview
Patient Services Assistants - Housekeeper
37.5hrs per week
07.30 - 15.30
Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS at Risk staff throughout Devon who is able to display recent relevant experience as dictated by the Person Specification.
Main duties of the job
Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times. To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Work with the Ward Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.
To ensure, in conjunction with the Hotel Services Supervisor or Ward Manager, that patients are provided with appropriate food and beverages at the agreed regular intervals throughout the day.
Person specification
Knowledge & Experience
Essential criteria
- Demonstrable Customer Care Experience
Desirable criteria
- Demonstrable previous Healthcare experience
- Demonstrable previous experience of cleaning
Qualifications
Essential criteria
- Proven GCSE’s in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or demonstrable equivalent experience.
- Willing to undertake training relevant to the position.
Desirable criteria
- Proven basic Health & Safety Awareness
Aptitude & Abilities
Essential criteria
- Excellent interpersonal and communication skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Heather Whitehead
- Job title
- Lead Administrator
- Email address
- [email protected]
- Telephone number
- 01752 439075
List jobs with University Hospitals Plymouth NHS Trust in Administrative Services or all sectors