Job overview

An opportunity has arisen to join University Hospitals Plymouth NHS Trust within Site Services, Facilities as a Facilities Support Officer (Operations).

This post provides key administrative and operational support to the Facilities Management team, helping to deliver safe, efficient and customer-focused services across areas such as car parking, ID badge management, and general site operations. The role is essential in supporting day-to-day activities and ensuring Trust standards are consistently met.

We have one full-time post (37.5 hours per week) available, predominantly working Monday to Friday. The successful applicant must be flexible and may be required to work varied shifts to meet service needs.

This is an excellent opportunity for a motivated and organised individual with strong administrative and communication skills to contribute to the smooth running of critical support services within the Trust.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

Support the Operations Manager and the wider Facilities team, both internal and contracted, to deliver excellent key performance outcomes; ensuring that the service is safe, fit for purpose and enhances staff and patient experience and care.

To take responsibility for administering the car parking permit systems and providing an efficient, customer-focused service.

To effectively manage and monitor the University Hospitals Plymouth NHS Trust staff identification badge system.

To provide a support role, both administratively and operationally, to the Facilities operational services and the wider Facilities team to ensure the efficiency and effectiveness of the function, enabling the Directorate to deliver a cost-effective service that responds to the needs of University Hospitals Plymouth NHS Trust (UHPNT).

Support the high-performing service team to deliver corporate aims, objectives and aspirations of the Directorate and the Trust.

Assist the Operations Manager and the wider Facilities team in regularly reviewing all Directorate risks and incidents, ensuring they are up to date and appropriate.

Undertake the role in line with the vision and values of the organisation and display integrity, fairness, exemplary personal behaviour, and act as a role model for other members of staff

Working for our organisation

We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.