Job vacancy: Arrhythmia Team Administrator, University Hospitals Plymouth NHS Trust, Pymouth

Job summary

Main area: Cardiology
Grade: Band 3
Contract: Permanent
Hours: Part time - 25.5 hours per week (To be arranged with successful candidate prior to commencement, though will cover 4 out of 5 working days)
Job ref: 216-LH-M7601376-A

Employer: University Hospitals Plymouth NHS Trust
Employer type: NHS
Site: Cardiology Service Line, Terence Lewis Level 9
Town: Pymouth
Salary: £24,937 - £26,598 Per Annum Pro Rata
Salary period: Yearly
Closing: 07/01/2026 23:59

Arrhythmia Team Administrator

Band 3

Detailed job description and main responsibilities

Following the introduction of digital dictation technology to take responsibility for clinic admin preparation and distribution in a timely and effective manner.
Responsible for the full secretarial and administrative service to the Arrhythmia Care Co-ordinators
Take appropriate action with regard to telephone calls from parents/carers of patients, GPs and other agencies using initiative, within broad guidelines outlined by the Arrhythmia Care Co-ordinaotrs/ Service Line Cluster Manager.
Ensure accurate messages are taken for the team and delivered in timely manner.
Prioritise own workload.
Maintain an up-to-date diary for the clinical team, liaising with external and internal contacts and organisations as necessary.
Sorting and dealing with all correspondence and keeping a satisfactory record and filing system to ensure swift retrieval of information.
Provide administrative support to the Arrhythmia Care Co-ordinators in respect of work relating to teaching, research, NHS medical reports, charities and publications, including organising meetings, agendas and minutes.
Assist with the improvement and presentation of data collection using appropriate computer software to achieve effective results.
Ensure effective communication with all members of a multi-disciplinary team.

For further details please see the attached JD & PS

Person specification

Qualifications

Essential criteria

NVQ level 3 in either business administration or related subject or equivalent demonstrable experience

Desirable criteria

Typing to OCR 3 (or above) standard or equivalent demonstrable experience
Recognised medical secretary qualification and/or equivalent

Knowledge & Experience

Essential criteria

Previous demonstrable secretarial experience
Previous demonstrable experience in the use of word processors/data base/spreadsheet packages
Demonstrable experience of audio transcription

Desirable criteria

Previous demonstrable experience of working within a large clinical setting
Proven knowledge of patient management systems

Aptitude & Abilities

Essential criteria

Ability to accurately touch type
Excellent communication and interpersonal skills
Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels

Desirable criteria

Understanding the Trust’s waiting list policy within the work place

PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.

If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.

We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.

We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.

It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.

Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.

Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests. This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.

For Doctors Roles:

Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.

We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.

In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.

We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.

Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.

Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.

In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.