Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (Fixed Term)
- Hours
- Part time - 27 hours per week (Monday to Friday, Up to 27 hrs/week)
- Job ref
- 388-7667063-CORP
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Bowyer Building, Torbay hospital
- Town
- Torquay
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 05/02/2026 23:59
Employer heading
Patient Safety and Quality Administrator
NHS AfC: Band 3
Job overview
The Central Patient Safety and Quality Team (PSQT) are looking to recruit a new team member to support with the management and oversight of clinical documents (guidelines, policies and patient information leaflets).
In addition, the post holder will provide administrative support across the wider team as required to allow for cross covering but also to support ongoing development.
Main duties of the job
You will be involved in the system administration of EOLAS Medical (clinical guideline application and the Trust's repository) and will liaise with staff across the organisation.
You will use a variety of administration skills:
- To provide administrative support in the production and management of clinical policies, guidelines and other clinical-facing documents, formatting these using Microsoft Office and preparing them for Trust publication
- To provide administrative support in the production and management of patient information leaflets
- This post will also assist with the administration of clinical audit
- Assist in embedding the patient quality and safety processes across the Trust and support the PSQT in operationally managing those processes.
- Assisting in the design and upkeep of audit tools and data repositories
Working for our organisation
The successful candidates will be joining a team whose main aim is to support the organisation in a consistent approach to learning from patient safety incidents and to promote a quality improvement culture.
You will be working alongside another Patient Safety and Quality Administrator and will have your own areas of responsibility however there will be opportunity to develop within other areas of patient safety work as the post holder will be expected to cross cover and support during leave.
You will report to the Head of Compliance and Assurance who has oversight of Regulatory Compliance (CQC), Clinical Effectiveness (Guidelines, Local and National Audit) and Feedback and Engagement (PALS/Complaints).
Detailed job description and main responsibilities
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Person specification
Qualifications,
Essential criteria
- Good standard of general education to include GCSE in Maths and English at Grade C/4 (or equivalent)
- IT qualification e.g. NSCL computer driving licence or equivalent
Desirable criteria
- NVQ Level 3 Business Administration or equivalent experience
Knowledge and Experience
Essential criteria
- • Good working knowledge of Microsoft Office packages including Outlook, Word, Excel and Visio
- Clerical, administrative or reception experience (minimum 1 year)
Desirable criteria
- Recent experience within a customer care, healthcare,education or social care setting
- Experience of using document management processes
Communication and Attitude
Essential criteria
- Effective interpersonal, organisational and communication skills
- Punctual, cheerful, reliable and dependable
Desirable criteria
- Minute taking
- Interested/enthusiastic about working within our services
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Katie Hooper
- Job title
- Head of Compliance and Assurance
- Email address
- [email protected]
- Telephone number
- 01803 654843
- Additional information
Available Monday to Friday from 08:00 - 16:00
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