Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 26.5 hours per week (Hours to cover the unit open between 07:30 and 19:00 Monday to Friday)
- Job ref
- 388-7854712-PC&S
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Torbay Hospital
- Town
- Torquay
- Salary
- £24,465 per anumn
- Salary period
- Yearly
- Closing
- 01/04/2026 23:59
Employer heading
Receptionist/Clerical officer
NHS AfC: Band 2
Job overview
We are looking for a Receptionist/Clerical Officer to join our team.
Our Receptionist/Clerical officer will be the first point of contact for patients relatives and carers utilising the day surgery unit.
You will liaise with all staff regarding theatre lists and admissions and provide a range of administrative and clerical services.
Main duties of the job
- Admitting patients to the unit
- Dealing with queries from colleagues and patients
- Dealing with case notes and paperwork according to hospital policy
- Using different software packages to ensure patent information is up to date
Working for our organisation
Day surgery is a large team which includes both administrative and clinical staff. We all work as one team and support each other to ensure a smooth pathway for the patients.
The Day Surgery Unit is open from 07:00 - 19:00 Monday to Friday.
Detailed job description and main responsibilities
- Dealing with Queries form patients
- Assisting to help and reassure patients and relatives
- Ensuring all patient details are correct and on the correct system
- Dealing with requests from members of the wider team
Please review the job description for a full list of responsibilities
Person specification
Knowledge
Essential criteria
- Good computer Knowledge
Desirable criteria
- Knowledge of hospital systems
Experience
Essential criteria
- To be able to prioritise workload
Desirable criteria
- Previous experience in relevant role
Qualifications
Essential criteria
- Functional Maths & English
Desirable criteria
- GCSE Level English and Maths
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Charlotte Tuffey
- Job title
- Admin Supervisor
- Email address
- [email protected]
- Telephone number
- 01803 655508
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