Job summary
- Main area
- Torbay Pregnancy Advisory Service & Women's Health
- Grade
- NHS AfC: Band 3
- Contract
- Permanent: This could be one post or a job share
- Hours
- Part time - 10 hours per week (Monday and Thursday mornings 8.30am to 1.30pm, flexibility when clinic days are changed.)
- Job ref
- 388-7377420-FC&I
- Employer
- Torbay and South Devon NHS Foundation Trust
- Employer type
- NHS
- Site
- Castle Circus Health Centre
- Town
- Torquay
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 17/09/2025 23:59
Employer heading

Healthcare Support Worker
NHS AfC: Band 3
Job overview
Are you an experienced Healthcare Support Worker looking for a rewarding role in women's health?
We are seeking a compassionate, organised, and motivated Healthcare Support Worker to join our small, friendly team at Torbay Pregnancy Advisory Service (ToPAS), based at Castle Circus Health Centre.
This is a vital role supporting both nursing and medical staff in delivering high-quality care to patients attending our specialist clinics.
Main duties of the job
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Support and assist medical and nursing staff during clinics, including technical procedures and investigations
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Chaperone patients during intimate procedures with sensitivity and professionalism
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Perform venepuncture and process swabs and samples
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Prepare and clean clinical rooms before and after patient examinations
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Support patients during their visit, showing awareness of their emotional, social, and physical needs
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Reinforce professional advice and offer reassurance to patients, especially those distressed or undergoing medical investigations
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Maintain accurate electronic patient records, including observations and test results
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Manage clinic stock levels, including patient information materials and paperwork
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Collect equipment and deliver samples to the laboratory, ensuring timely handover to couriers when required
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Participate in team meetings and contribute to service development
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Follow health and safety procedures and maintain a clean, safe environment
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Use IT systems for administrative duties and complete mandatory online training
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Report any patient concerns to registered nurses or medical staff
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Take responsibility for equipment care and report faults or shortages
Working for our organisation
The ToPAS team are a small multi-disciplinary team based at Castle Circus Health Centre. We provide regular clinics via telephone and face to face for people in Torbay and South Devon who need guidance and support with their pregnancy decision making.
We pride ourselves on our confidential and non-judgmental approach.
Detailed job description and main responsibilities
What We’re Looking For:
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NVQ Level 3 in Health and Social Care (desirable)
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Competency in venepuncture (or willingness to train)
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Good communication and interpersonal skills
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Ability to maintain patient dignity, privacy, and confidentiality at all times
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Comfortable working in a sensitive clinical environment
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Basic IT skills, including data entry and online training platforms
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Team player with a flexible and proactive approach
If you feel you have the skills and empathy to contribute to this essential service, we’d love to hear from you.
Join ToPAS and make a real difference in a compassionate, patient-focused environment!
Person specification
Essential
Essential criteria
- Previous HCA experience
- Willing to support patients attending for pregnancy assessment and abortion treatment
- Good interpersonal skills
Desirable criteria
- NVQ 3
- Phlebotomy skills or willingness to train
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jane Schofield
- Job title
- Specialist Nurse
- Email address
- [email protected]
- Telephone number
- 01803 656504
- Additional information
Working hours for contact:
Mon 8-5.30
Wed & Thur 8-1.30
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