Job summary
Employer heading
Admin Support
NHS AfC: Band 2
Job overview
The Moor to Sea Admin Team is looking for a Band 2 Admin Support worker for 16 hours - (2 days) per week.
This role primarily will be providing support at Dartmouth over 3 weeks a month, with 1 week at Totnes. Therefore, the successful candidate will need to have a flexible approach, working on a rota basis covering the services over a 7-day, 8am – 5.30pm working week, including BH’s. Car driver/owner essential.
We require someone who is enthusiastic, motivated and can multitask. A sympathetic and confident telephone manner is essential. The ideal candidate needs to be a good communicator, well organised, able to work under pressure as part of a team as well as on your own initiative.
We will offer comprehensive induction and training to ease you into the role.
Main duties of the job
The successful candidate will over time forge strong bonds with all of the above. And have key IT skills and be confident in using all forms digital communication.
We look forward to hearing from you. Please don’t hesitate to phone to discuss this opportunity or to arrange a visit.
To be responsible for and to provide a high-quality reception and administrative service to the Moor to Sea Community Team.
Working as part of an integrated team within Torbay and South Devon NHS Foundation Trust.
To be responsible for a high quality customer service function, both face to face, via telephone and in recording contact information, supporting prioritisation of contacts, subsequent feedback and on-going liaison with referrers and relevant others
To monitor and maintain IT based information systems
To support Team Leader to undertake change management.
To support with audit and accurately record for quality assurance
Working for our organisation
You will be joining the organisation at an exciting time. As the first fully integrated care organisation in England, we are working to improve the way we deliver safe, high-quality health and social care.
We have a positive and vibrant working atmosphere, We are proud of our investment in our staff both in terms of developing potential career skills and valuing people.
If you provide support to a family member or friend with health or care needs, we aim to be a Carer-friendly employer. We have a ‘Staff Carers’ policy which includes flexible working where possible and a Carer’s Passport scheme that links you into support and discounts.
Detailed job description and main responsibilities
- There are no direct budgetary responsibilities attached to this post.
- To support Team Leader to undertake change management.
- Act as point of contact for community team.
- To ensure that patients are treated with courtesy, dignity and respect.
Person specification
Qualifications
Essential criteria
- GCSE in maths and English or equivalent
- Level 3 NVQ Business or evidence of working towards / willingness to undertake to achieve B3 status.
Desirable criteria
- Knowledge of Healthcare systems such as IHCS and systmone.
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne North
- Job title
- Business Administrator
- Email address
- [email protected]
- Telephone number
- 01803 219700
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