Job summary
- Main area
- Support Worker
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 152-M189.25
- Employer
- Dorset HealthCare University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kings Park Hospital
- Town
- Boscombe
- Salary
- £24,937 - £30,162 Increase depends on achieving core competencies
- Salary period
- Yearly
- Closing
- 21/08/2025 23:59
Employer heading

Lived Experience Support Worker
Band 3
Job overview
Do you want to support people by using your own experience of mental health, care, police arrest, court or prison?
The Dorset Integrated Non-Custodial Service has a vacancy with the Reconnect care after custody team, for a Lived Experience Support Time Recovery Worker who feel they are now in a position to use their experiences to help others in the criminal justice system with their health needs.
Our service supports people who are arrested and in police custody, going to court or being released from prison. We work with people who have a mental illness, learning disability, substance use problem, or need support registering for a GP or dentist. Our aim is to reduce re-offending by giving people the right support and access to health services.
This vacancy is for our Reconnect prison release support service, which focuses on helping those being released from prison to connect back to community health services. Whilst training, you will work and gain experience of all of our service’s teams such as those working with people being arrested and those going to court.
We are looking for full time (37.5 hours per week) applicant, but part time can be offered. Please contact us if you wish to discuss working hours.
Main duties of the job
This is a progressive post, starting as a Band 3 Support Worker you will be co-working cases with experienced Support Workers whilst undertaking training and learning new skills. Once you have gained the necessary knowledge and skills you will move into a Band 4 Support Worker role for Reconnect which will involve holding your own case load.
You will provide support for up to 6 months to help prison leavers to gain access a wide range of agencies and services that provide help and advice on any health issue they have, and barriers that may impact them from accessing health services. For example, mental health services, physical health services, housing support, social isolation and exclusion, education, debt management and employment problems.
To achieve this, you will be supported by the Reconnect team and will need to work alongside other agencies such as Police, Probation, prison healthcare and community healthcare settings and the local authority.
We offer extensive support to all staff to maintain their own health and wellbeing and success in their post. As a team member with lived experience, you will have a tailored support network and wellbeing at work plan, co-produced with your line manager, to help maintain your own welfare and success at work too.
Working for our organisation
At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
Detailed job description and main responsibilities
For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.
As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]
Person specification
Knowledge Skills and Training
Essential criteria
- English and Maths at GCSE grade C/4 or higher or equivalent (functional skills level 2)
Job Specific Experience
Essential criteria
- Experience of supporting people with mental health problems and other vulnerabilities
Job Specific Experience
Desirable criteria
- Recent experience of working within a customer focused environment
Personal Qualities and Attributes
Essential criteria
- A genuine interest and commitment to providing high quality care to people with mental health problems and other vulnerabilities
Knowledge Skills and Training
Essential criteria
- Skills to adapt to and manage occasionally challenging behaviour
Personal Qualities and Attributes
Essential criteria
- Able to use own initiative with limited supervision whilst working in the community
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cameron Rankin
- Job title
- Reconnect Lead
- Email address
- [email protected]
- Telephone number
- 07917 272 375
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