Job overview

An opportunity has arisen for an Administrator to join the Dorset Musculoskeletal Team.

Applicants must have excellent communication skills, an organised and methodical approach to their duties and enjoy a very driven administrative role. They must also be a team player who can respond quickly and easily to changing priorities and demands. Organisational and IT skills are essential for this role as well the ability to prioritise tasks and workload. 

A flexible, co-operative approach will be important, as you will be
joining a busy, friendly team. An understanding of the NHS is preferable but not essential, along with experience of working with an electronic patient record system.

If you have proven experience as an administrator, are motivated to deliver high quality standards and services and have an eye for detail who
enjoys working as part of a team within a very busy environment we would welcome your application.

This is a part time role of 31.5 hours per week. The post holder may be required to work flexibly to meet the needs of the service

Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

The successful candidate will be responsible for supporting the team of Musculoskeletal Clinicians working across Dorset.

The main duties will include answering the high volume of patient calls received, covering the reception desk,  booking and rescheduling of appointments with patients and sending appointment Emails/Text messages.

To provide administrative and organisational support to the Musculoskeletal Department including using the trust computerised systems together with a high level of communication, telephone skills and an ability to use own initiative.

You will operate a range of confidential manual and computerised information record systems; accurately maintain service user files and other local recording systems.

Working for our organisation

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. 

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves. 

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to create healthier lives, empowered citizens and thriving communities.