Job summary
Employer heading
Clinical Team Administrator
NHS AfC: Band 3
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care —our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We’re committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won’t rest until everyone in our region has the mental health care they need, to lead their best possible life.
Job overview
We are looking to employ a hardworking, conscientious individual who will work as Clinical Team Administrator within the the mental health team at HM Deerbolt
HM Prison Deerbolt is a male Category C Training Prison in Barnard Castle
You will be responsible for providing a high quality, flexible, administrative and secretarial support. The post holder will have joint responsibility for coordinating the day-to-day running of the service whilst ensuring work is completed in a timely and efficient manner.
We are looking for an individual who is capable of complimenting the current service provision, has the ability to work under pressure. Working Hours are 8am - 4pm Mon-Fri
You will be required to work at HM Deerbolt and undertake prison clearance.
Main duties of the job
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users, their families and acute trust colleagues.
As a team player, you’ll be able to prioritise your work in order to meet deadlines and have a patient focused approach. Previous experience of working within the NHS is desirable but not essential, as full induction will be provided.
You are required to have NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) good standard of English and Mathematics; experience of working in a busy administrative environment and be proficient in the use of MSOffice with experience of patient records systems.
The prison mental health teams use system 1 and training will be provided.
Working for our organisation
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
We're committed to co-creating a great experience for our colleagues. This means listening to what staff are telling us and working together to be the best employer we can be.
Our staff are our most important asset and recognising their excellent work and the vital contributions they make to patient care is very important.
We have achieved the gold Investors in People (IIP) standard and have been commended on great people management practice and demonstrating a commitment to staff development.
We are signed up to the Disability Confident Scheme. This means we have to demonstrate that we're taking positive action to attract, recruit and retain disabled people
We have an award-winning system for delivering efficiency through clinician-led quality improvements
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification which outlines the main duties and responsibilities of the role.
Additional informal enquiries to:
Matthew Davidson - South Tees Manager - 01642 838201
Jackie Mitchell - Medical Secretary - 01642 838201
Person specification
Qualifications
Essential criteria
- Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
- ITQ Level 2 or equivalent or willingness to work towards
- Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential criteria
- Significant administrative experience
Desirable criteria
- Administrative experience in a clinical environment
- Experience of handling monies and working within financial guidelines
Knowledge
Essential criteria
- Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
- Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
- Understanding of confidentiality and the associated legal and policy requirements
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Mitchell
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 01833 633253
- Additional information
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