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Job summary

Main area
Operations
Grade
NHS AfC: Band 9
Contract
12 months (Fixed term due to being 12 months maternity cover)
Hours
Full time - 37.5 hours per week
Job ref
345-COR8382747
Employer
North Tees and Hartlepool NHS Foundation Trust
Employer type
NHS
Site
James Cook University Hospital and UHNT
Town
Middlesbrough
Salary
£112,782 - £129,783 £112,782 - £129,783 Per Annum
Salary period
Yearly
Closing
19/11/2026 23:59

Employer heading

North Tees and Hartlepool NHS Foundation Trust logo

Deputy Chief Operating Officer

NHS AfC: Band 9

Job overview

The Deputy Chief Operating Officer will contribute to delivery of University Hospitals Tees strategic plan, by working in partnership with the Clinical Policy Group, Clinical Service Unit teams and external organisations and commissioners, to achieve University Hospitals Tees corporate objectives and to make a positive contribution to the provision of health services across the local health economy.

The post holder will deputise for the Chief Operating Officer and work closely with the Clinical Service Units teams to ensure the safe and effective day to day operations of the organisation are maintained. The Deputy COO may be required to attend UHT Board to update on associated programmes of work.

 

Main duties of the job

Lead Planned/Unplanned/Community programmes ensuring there is a transformational approach that supports this, alongside a programme that ensures efficient use of UHT resources.

 As Planned/Unplanned/Community lead, work with system partners to ensure system wide transformational agenda.

Play active role contributing to the overall development & implementation of UHT long term vision, strategic direction and governance arrangements.

Develop and direct relevant policies & strategies in support of UHT aims & objectives

 Lead on operational organisational change & development activity to equip the Clinical Service Units to perform effectively.

 Be responsible for assessing the impact of policy and strategy decisions on the delivery of local health services and for designing and delivering implementation plans that maximise benefits & maintain compliance.

 To be responsible in partnership with the COO, Medical Director, Service Directors, Ass. Chief Operating Officers and Deputy Chief Nurse – Strategy and Transformation for development and implementation of the Clinical Services 5-year strategic plan and business development plan including the production of an annual operational centre business plan which sets out target outcomes, quality standards and revenue growth.

Highly complex judgement skills are required as the deputy COO will need to consider a number of clinical services which may have opposing demands and competing priorities

Working for our organisation

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

 

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

 

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

 

We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English. 

 

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. 

Detailed job description and main responsibilities

Please refer to the  job description and person specification that is attached to this vacancy.

To lead on Planned/Unplanned/Community programmes ensuring that there is a transformational approach that supports this, alongside a programme that ensures efficient use of UHT resources.

As the Planned/Unplanned/Community lead, work with system partners to ensure a system wide transformational agenda.

Play an active role in contributing to the overall development and implementation of University Hospitals Tees long term vision, strategic direction and governance arrangements.

Develop and direct relevant policies and strategies in support of University Hospitals Tees aims and objectives

Lead on operational organisational change and development activity to equip the Clinical Service Units to perform effectively.


 Be responsible for assessing the impact of policy and strategy decisions on the delivery of local health services and for designing and delivering implementation plans that maximise benefits and maintain compliance.

To be responsible in partnership with the Chief Operating Officer, Medical Director, Service Directors, Associate Chief Operating Officers and Deputy Chief Nurse – Strategy and Transformation for the development and implementation of the Clinical Services five year strategic plan and business development plan including the production of an annual operational centre business plan which sets out target outcomes, quality standards and revenue growth. 

Person specification

Interview Questions

Essential criteria
  • Must have operational experience working in an emergency care setting
  • Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery
  • Experience of leading and managing substantial service change and redesign in a complex environment
  • A sound understanding of the NHS current legislation and national strategy
  • Detailed knowledge of current acute Trust issues and the regulatory Framework for Trusts
  • A strong knowledge of budgetary planning and cost improvement planning processes
  • Specialist knowledge and experience is required over a large number of specialties to include Human Resources, Finance, Performance Management, Planning and Communications in additional to extensive operational management knowledge
  • Demonstrable understanding of quality and risk management issues and standards
  • Ability to develop and deliver effective business and operational plans which are financially sound
  • Significant senior management experience within a complex service provider organisation
Desirable criteria
  • Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc or comparable service improvement methodologies
  • Experience of working with multi- agency committees and establishing relationships with external organisations
  • Experience of working at National / Regional system level

Qualifications

Essential criteria
  • First degree or equivalent
  • Master’s degree or equivalent
  • Management qualification
  • Evidence of recent ongoing continuous professional development.

Skills

Essential criteria
  • Supportive, Caring Respectful
  • Calm, sensitive and resilient
  • Ability to work and remain calm in a busy environment.

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Dying to Work CharterStep into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rob Armstrong
Job title
Chief Operating Officer
Email address
[email protected]
Telephone number
01642 850850
Additional information

Gemma Phillips

[email protected]

 

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