Job summary
- Main area
- Administrative Services
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 150-GM2335-COR-C
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Brighton General Hospital
- Town
- Brighton
- Salary
- £24,937 - £26,598 Per annum pro rata
- Salary period
- Yearly
- Closing
- 14/06/2026 23:59
Employer heading
Voluntary and Community Development Administrator
NHS AfC: Band 3
Job overview
The Voluntary and Community Development Team seeks a full time Administrator for 37.5 hours weekly. The successful candidate must be a strong administrator, flexible, enthusiastic, organised, a great communicator, and able to work well in a supportive team environment.
You will act as a key point of contact for all potential and current volunteers, external stakeholders and colleagues and will provide a supportive response to a range of queries relating to volunteers
You will also play a key role in fulfilling the processes and procedures within the service to ensure the volunteer’s journey is seamless and delivered on time.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Main duties of the job
- • Administer and provide support to deliver all volunteer recruitment and volunteer management processes in accordance with procedures and statutory requirements.
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· Extensive and accurate use of a Data Management System to ensure precise records are kept and maintained for all volunteers and prospective volunteers in accordance with procedures and statutory requirements.
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· Ensure that all pre-volunteer clearances are completed in accordance with procedures including Disclosure Barring Service (DBS), Occupational Health Questionnaires, references and identity/proof of address checks are obtained to maintain compliance with procedures and statutory requirements.
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
Please see the attached job description and person specification for more information regarding this role.
Person specification
Other
Essential criteria
- Able to drive in own car across all sites in SCFT, occasional out of hours meeting/events.
Qualifications and/or Professional Registration
Essential criteria
- NVQ Level 3 or equivalent qualification in business administration.
- School leaving qualification (GSCE or equivalent) in maths and English language or able to demonstrate equivalent competence
- Applicants with a lower-level qualification who have equivalent experience will be considered.
Desirable criteria
- Other relevant qualifications to be considered
Experience
Essential criteria
- Experience of working within a team
- Skilled administrator able to prioritise workload efficiently
- Contributing to the development of administrative or office procedures.
Desirable criteria
- Communication effectively with a diverse range of people.
- Experience of dealing directly with volunteers and supporting them/dealing with their enquiries/requests in a timely manner.
- Arranging meetings involving people from different organisations – including co-ordinating diaries, booking meeting rooms and sending out agendas and paper.
- Stock control, ordering supplies and processing financial documentation.
- Handling personally or commercial sensitive information.
- Knowledge and awareness of supporting others – staff and/or volunteers
Skills and Knowledge
Essential criteria
- Able to communicate and explain administrative procedures and issues in a clear, concise way to a diverse range of people.
- Ability to respond in a kind and sensitive way to a variety of people, including some who may be upset/distressed or unhappy.
- Advanced skills in using Microsoft Office software to create attractive and well laid out documents and presentations. Able to use Microsoft Outlook for diary, workload, and email management.
- Able to write clear meeting minutes and notes.
- Able to listen and accurately represent the views of others when inviting feedback about administrative matters
- Ability to work as part of a team and ensure that colleagues are well-supported. Happy to take up ad hoc tasks/support with different areas of service delivery as required.
- Ability to learn promptly how to use a specialized database for volunteer recruitment/management and use this effectively when trained.
- Competent to use Microsoft Teams to meet with colleagues and external parties. Also to set up and manage Microsoft Teams meetings.
Desirable criteria
- Fast, accurate keyboard skills.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- David Slade
- Job title
- Voluntary Services Deputy Service Lead
- Email address
- [email protected]
- Telephone number
- 07554334195
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