Job summary
- Main area
- Community Care
- Grade
- 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 150-MT1978-CC-A
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Brighton General Hospital
- Town
- Brighton
- Salary
- £27,485 - £30,162 per annum/pro rata
- Salary period
- Yearly
- Closing
- 24/08/2025 23:59
Employer heading

Co-ordinator - Community Therapy Team
4
Job overview
To process referrals in a timely manner, highlight and resolve any issues or incomplete information with proactive liaison with the referral single point of contact or referrers.
To ensure systems are in place to ensure appropriate therapy reviews are undertaken by team members.
To act as coordinator to ensure actions and tasks by members of the multidisciplinary have been completed in a timely manner.
To support allocation of appointments for the team.
To follow up and liaise with equipment providers.
To signpost and refer on to other community services.
Support data collection to facilitate audit and service development under supervision
Main duties of the job
The post holder will provide prompt, efficient co-ordination, support clinical co-ordinators with triaging and administration support to the service. They will also work within a multi-disciplinary and professional team to support implementation of short-term rehabilitation provision and track progress of interventions.
Liaise with equipment providers and follow up with equipment orders for the team.
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Accredited Living Wage Employer, we ensure fair pay for all our staff
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
The post-holder will ensure a prompt response to incoming referrals from various sources including SystmOne, email, and telephone; by signposting and co-ordinate interventions by team members or ensure referrals are made promptly to other services to prevent unnecessary hospital admission. An important part of this role is to maintain the information systems used by the team in order to collate and coordinate performance data and produce reports as required for the team and relevant managers.
Person specification
Qualifications
Essential criteria
- GCSE passes at Grade C or above or equivalent experience
- NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
- IT/Administration Qualification
Other Requirements
Essential criteria
- Willingness to undertake training to develop within the role
Desirable criteria
- Flexible working
Experience
Essential criteria
- Evidence of consistent pattern of learning from education, training and experience
Desirable criteria
- Experience of working in a health or social care setting
- Previous experience in an administrative role
- Experience of working within multi-disciplinary teams
- Experience of working with vulnerable people
- Considerable experience working with the public
Skills
Essential criteria
- Able to maintain confidentiality and deal with sensitive information
- Able to use recognised IT packages e.g. Microsoft Office including Excel
- Able to undertake statistical and data analysis
- Able to use strong interpersonal skills and appropriate empathetic and tactful manner
- Able to communicate effectively with customers, carers and health and care specialist services and colleagues
- Able to meet conflicting deadlines, prioritise effectively and manage own workload
- Able to use time effectively and prioritise work through good organisational skills
- Able to undertake duties with a degree of autonomy and accountability
- Able to work effectively as individual but also as part of larger team
Desirable criteria
- Some knowledge of medical terminology
- Up to date knowledge of social care & health systems, processes and pathways
- Able to use of IT systems and keyboard skills including accurate data recording skills
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Helen Lee
- Job title
- Therapy Operational Lead
- Email address
- [email protected]
- Telephone number
- 01273 696011
- Additional information
x 3855
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