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Job summary

Main area
Community Care
Grade
4
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
150-MT1978-CC-A
Employer
Sussex Community NHS Foundation Trust
Employer type
NHS
Site
Brighton General Hospital
Town
Brighton
Salary
£27,485 - £30,162 per annum/pro rata
Salary period
Yearly
Closing
24/08/2025 23:59

Employer heading

Sussex Community NHS Foundation Trust logo

Co-ordinator - Community Therapy Team

4

Job overview

To process referrals in a timely manner, highlight and resolve any  issues or incomplete information with proactive liaison with the referral single point of contact or referrers.

 To ensure systems are in place to ensure appropriate therapy reviews are undertaken by team members.

 To act as coordinator to ensure actions and tasks by members of the multidisciplinary  have been completed in a timely manner.

To support allocation of appointments for the team.

To follow up and liaise with equipment providers.

To signpost and refer on to other community services.

Support data collection to facilitate audit and service development under supervision

 

 

   

 

 

 

Main duties of the job

The post holder will provide prompt, efficient co-ordination, support clinical co-ordinators with triaging and administration support to the service. They will also work within a multi-disciplinary and professional team to support implementation of short-term rehabilitation provision and track progress of interventions.

Liaise with equipment providers and follow up with equipment orders for the team.

Working for our organisation

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?
•    Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
•    Varied environments: community hospitals, patients’ homes, and bases across Sussex
•    Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
•    Excellent training, development, and research opportunities
•    Accredited Living Wage Employer, we ensure fair pay for all our staff
•    Cost-effective workplace nurseries in Crawley, Hove, and Brighton
•    Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
•    Level 3 Disability Confident Leader and Veteran Aware Trust

Our valuesCompassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received. 

Detailed job description and main responsibilities

The post-holder  will ensure  a prompt response to incoming referrals from various sources including SystmOne, email, and telephone; by signposting and co-ordinate interventions by team members or ensure referrals are made promptly to other services to prevent unnecessary hospital admission. An important part of this role is to maintain the information systems used by the team in order to collate and coordinate performance data and produce reports as required for the team and relevant managers.

 

Person specification

Qualifications

Essential criteria
  • GCSE passes at Grade C or above or equivalent experience
  • NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
  • IT/Administration Qualification

Other Requirements

Essential criteria
  • Willingness to undertake training to develop within the role
Desirable criteria
  • Flexible working

Experience

Essential criteria
  • Evidence of consistent pattern of learning from education, training and experience
Desirable criteria
  • Experience of working in a health or social care setting
  • Previous experience in an administrative role
  • Experience of working within multi-disciplinary teams
  • Experience of working with vulnerable people
  • Considerable experience working with the public

Skills

Essential criteria
  • Able to maintain confidentiality and deal with sensitive information
  • Able to use recognised IT packages e.g. Microsoft Office including Excel
  • Able to undertake statistical and data analysis
  • Able to use strong interpersonal skills and appropriate empathetic and tactful manner
  • Able to communicate effectively with customers, carers and health and care specialist services and colleagues
  • Able to meet conflicting deadlines, prioritise effectively and manage own workload
  • Able to use time effectively and prioritise work through good organisational skills
  • Able to undertake duties with a degree of autonomy and accountability
  • Able to work effectively as individual but also as part of larger team
Desirable criteria
  • Some knowledge of medical terminology
  • Up to date knowledge of social care & health systems, processes and pathways
  • Able to use of IT systems and keyboard skills including accurate data recording skills

Employer certification / accreditation badges

We are a Living Wage EmployerCommitted to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderMindful employer.  Being positive about mental health.Armed Forces Covenant Bronze Award

Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This post may close earlier than the published closing date if sufficient applications are received.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Lee
Job title
Therapy Operational Lead
Email address
[email protected]
Telephone number
01273 696011
Additional information

x 3855

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