Job summary
- Main area
- Paediatrics
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7479977-NOV25
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Alexandra Childrens Hospital
- Town
- Brighton and Hove
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 02/12/2025 23:59
Employer heading
Rota Coordinator and Patient Access Administrator
Band 4
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
An exciting opportunity has arisen for to work within the Patient Access Team, based at the Royal Alexandra Children’s Hospital in Brighton.
We are seeking a capable and enthusiastic person to work in conjunction with the other Rota Co-ordinator to ensure the maintenance of a high-quality, effective and flexible centralised electronic rota for medical staff across sites ensuring efficient functioning of the Directorate medical cover.
The successful candidate will ensure full on-call rota cover, escalate any uncovered shifts, and review the rotas and processes on an on-going basis. You will use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff. You will also be involved in training and development on the rota and co-ordinating the cancellation of clinical duties/organising locum cover.
You will work in close collaboration with consultants, nursing staff and the operational management team to support the management of the outpatient waiting lists and recording of activity for the service. Working closely with the Patient Access Manager you will ensure compliance with BSUH Trust Patient Access Policy and 18-week referral to treatment and cancer waiting time targets.
Excellent organisational and solid IT skills are essential to ensure the rota for medical staff is up to date, accurate and disseminated electronically.
Main duties of the job
The post holder will be accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical and ANNP staff across Royal Alexandra Children’s Hospital & Princess Royal Hospital, working to ensure efficient functioning of the Directorate medical cover.
To support the Directorate team with roles relating to patient access across all departments and wards including supporting the 18 week RTT (referral to treatment) targets.
Provide technical support for rota management and engage in discussions regarding improvements and amendments.
To ensure the rota for medical staff is up to date, accurate and disseminated electronically and review the rotas and processes on an on-going basis. To establish systems for ease of access and planning.
To ensure full on-call rota cover, escalating any uncovered shifts. Set up systems as early warning signals where cover not provided and to ensure monitoring of fair internal cover in times of absence and offer advice and support to consultants on the production of the rota.
To use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff.
Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Information Pack: https://www.uhsussex.nhs.uk/resources/candidate-information-pack/
Detailed job description and main responsibilities
The post holder will be accountable for the maintenance of high-quality, effective and flexible centralised electronic rota for medical and ANNP staff across Royal Alexandra Children’s Hospital & Princess Royal Hospital, working to ensure efficient functioning of the Directorate medical cover.
To support the Directorate team with roles relating to patient access across all departments and wards including supporting the 18 week RTT (referral to treatment) targets.
Provide technical support for rota management and engage in discussions regarding improvements and amendments.
To ensure the rota for medical staff is up to date, accurate and disseminated electronically and review the rotas and processes on an on-going basis. To establish systems for ease of access and planning.
To ensure full on-call rota cover, escalating any uncovered shifts. Set up systems as early warning signals where cover not provided and to ensure monitoring of fair internal cover in times of absence and offer advice and support to consultants on the production of the rota.
To use monitoring systems for the collection, recording and use of annual, sickness, educational and professional leave for medical staff.
Support the induction process for new staff members, ensuring they understand rota systems and scheduling expectations.
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants
Person specification
Essential
Essential criteria
- NVQ Level 3 or Diploma or equivalent experience demonstrated in a similar post
- GCSE English and Maths
- Extensive and demonstrable knowledge and experience of the full range of administrative systems, IT software programmes to include all Microsoft application (word, excel, access, email).
Desirable criteria
- Experience of electronic rostering systems.
- Experience of working in the NHS in administrative or clerical roles.
Equality, Diversity, and Inclusion
Essential criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlie Balfe
- Job title
- Service Manager - Paediatrics
- Email address
- [email protected]
- Telephone number
- 01273696955
- Additional information
Ext 62333
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