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Job summary

Main area
Admin Lead
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday-Friday)
Job ref
150-SK2584-UPC-A
Employer
Sussex Community NHS Foundation Trust
Employer type
NHS
Site
Crawley Hospital - Urgent Treatment Centre
Town
Crawley
Salary
£28,392 - £31,157 Per annum
Salary period
Yearly
Closing
17/09/2026 23:59

Employer heading

Sussex Community NHS Foundation Trust logo

Admin Lead - Urgent Treatment Centre

Band 4

Job overview

We are seeking a proactive and dedicated Admin Lead to oversee and deliver exceptional administrative support for the Urgent Treatment Centre in Crawley, also overseeing the administration team at Horsham and Bognor MIUs, as well as support the band 4 Admin Lead overseeing the units in the East.

This service provides assessment and treatment of a wide range of minor injuries or illnesses that are urgent but not life-threatening for adults and children.

If you thrive in a dynamic environment and are passionate about ensuring smooth operational processes, we want to hear from you!

 

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK

Main duties of the job

  1. Provide general secretarial support and training within the team to ensure efficient continuation of service.  
  2. The post holder will be responsible for managing the diaries of the team and providing administrative support for the service. 
  3. The post holder will oversee the team diaries, lead on diary management as required, organise and facilitate relevant meetings, including preparing the agenda, room and ITR equipment, booking venues and taking minutes.  
  4. Responsibility for the organisation of administration for the department, delegation where appropriate to the other members of the administration team.  
  5. To manage the staff personal files in order to ensure compliance with data protection and risk management including having systems in place to ensure that nursing staff’s registration with their Professional Council and other employment requirements are up-to-date.  
  6. To maintain databases in Excel to provide information relating to salaries, annual and other leave, sickness and absences, study and training, and other related personnel data, ensuring that policy, procedures and standards are adhered to in respect of these processes.  
  7. To maintain and keep up-to-date the UTC administration processes including updating all UTC crib sheets , local service directory, UTC pathways ,and ensure all staff are trained in using IT systems      

Working for our organisation

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?
•    Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
•    Varied environments: community hospitals, patients’ homes, and bases across Sussex
•    Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
•    Excellent training, development, and research opportunities
•    Cost-effective workplace nurseries in Crawley, Hove, and Brighton
•    Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
•    Level 3 Disability Confident Leader and Veteran Aware Trust
•    Beautiful Sussex location near the South Downs and coast

Our valuesCompassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received. 

 

Detailed job description and main responsibilities

To be responsible for managing the senior receptionist and their team and seeking support when necessary from the  Minor Injury and Urgent Care Management team.

To provide a full range of administrative support and duties to the Health Care providers within MIU/UTC.

To ensure performance data is produced and sent as required.  

To manage reports, medical notes and documentation in line with information governance and trust framework.

To work with finance on income generation tasks

For further information regarding this vacancy please see the job description and person specification attached. 

Person specification

Skills and Knowledge

Essential criteria
  • Ability to lead, motivate, train & supervise a team of staff
  • Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters
  • Able to write clear, concise procedures, guidance notes and meeting minutes or notes
  • Excellent communication & interpersonal skills / telephone manner
  • Great attention to detail & ability to follow through relational databases & procedures
Desirable criteria
  • Knowledge of NHS Policies and Procedures
  • Understanding of personnel and employment rules and regulations

Qualifications

Essential criteria
  • BTEC or equivalent qualification or be able to demonstrate an equivalent level of experience
  • School leaving qualification (GCSE or equivalent) in Maths and English language
  • Evidence of continuing professional development

Experience

Essential criteria
  • Experienced team leader and/or admin supervisor
  • Stock control and ordering supplies
  • Developing or contributing to the development of administrative or office procedures
  • Communicating effectively with a diverse range of people
  • Arranging meetings and events, including co-ordinating complex diaries, booking venues, preparing papers and directions

Employer certification / accreditation badges

We are a Living Wage EmployerCommitted to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderMindful employer.  Being positive about mental health.Armed Forces Covenant - Silver 2025

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This post may close earlier than the published closing date if sufficient applications are received.

Documents to download

Apply online now

Further details / informal visits contact

Name
Louisa Sykes
Job title
Operational Team Lead
Email address
[email protected]
Telephone number
07884078390
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