Job vacancy: Ward Administrator, Sussex Community NHS Foundation Trust, Crawley

Job summary

Main area: B3 Ward Administrator
Grade: Band 3
Contract: Permanent
Hours: Part time - 30 hours per week (4 days 8am - 4pm)
Job ref: 150-GM1786-UPC-A

Employer: Sussex Community NHS Foundation Trust
Employer type: NHS
Site: Crawley Hospital
Town: Crawley
Salary: £24,625 - £25,674 pro rata
Salary period: Yearly
Closing: 31/08/2025 23:59

Ward Administrator

Band 3

Detailed job description and main responsibilities

Main tasks
a) To provide administration and clerical support on the units ensuring that an efficient communications systems are adhered to
b) Provides solutions for routine queries/concerns about services and deciding what to refer to senior staff
c) To provide essential cover for other administrative staff as requested by the ward manager
d) Able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients,
visitors, relatives as well as medical, nursing and therapy staff
e) Use of initiative and ability to prioritise own work
f) Arrange team meetings as requested by colleagues across a designated group of ICUs
g) To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changes
h) Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRAC
i) Assist the Ward Manager is reviewing office / administrative procedures
j) To liaise with senior nursing staff regarding forthcoming staffing requirements for Bank and or Agency staff and to assist with booking and recording appropriate cover
k) To place orders in line with set protocols, checking deliveries and ensuring they are correct
l) Under the direction of the Ward manager provide support to update Healthroster as required
m) Places orders for clinical supplies as directed by the Ward Manager or Matron
n) Ensures requisitions and invoices are checked and approved by an appropriate manager
o) Maintains accurate computer records and information on the relevant systems
p) To participate with in-service training as identified through PDR
Main responsibilities
a) Assists the Ward Manager / Matron with any review of office or
administrative procedures by inviting and collating feedback from clinical
and administrative colleagues
b) Contributes own ideas and suggestions for service improvements
c) To assist collate and maintain various staff databases as directed by their line manager
d) To assist with new staff induction, ordering uniforms and other
administrative functions required for new staff members
e) Support senior nursing staff in the production of management information including both personal and activity reports

Person specification

Qualifications and/or Professional Registration

Essential criteria

Good standard of general education or ability to demonstrate report writing and numeracy
NVQ Level 3 or equivalent qualification and or experience

Experience

Essential criteria

Experience of a health care or customer focused environment

Desirable criteria

Have experience with using SystmOne electronic patient record system
have experience with HealthRoster or other e-rostering system

Skills and Knowledge

Essential criteria

IT skills such as excel, word and power point
Ability to maintain and record data accurately
Ability to write a report and keep accurate notes
Ability to work independently within defined parameters
Organises own workload to achieve deadlines.
Can contribute and work as part of a team.
Able to effectively communicate to a range of people including patients, relatives, medical practitioners
Understands and demonstrates an ability to maintain confidentiality
Able to remain calm in difficult situations
Willingness to undertake job related training

Committed to being an Inclusive Employer

Mindful employer. Being positive about mental health.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This post may close earlier than the published closing date if sufficient applications are received.

Documents to download

Apply online now

Further details / informal visits contact

Name

Amanda Deane

Job title

ICU Co-ordinator Lead (Central)

Email address

[email protected]

Telephone number

01273 696011

Additional information

x6947

Cherrie Pineda - ward manager - [email protected]

ext: 6952

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Job summary

Employer heading

Ward Administrator

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications and/or Professional Registration

Essential criteria

Experience

Essential criteria

Desirable criteria

Skills and Knowledge

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers

Documents to download

Further details / informal visits contact

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