Job summary
- Main area
- B3 Ward Administrator
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 15 hours per week (2 x 7.5 hours per week (2 days))
- Job ref
- 150-OM1827-UPC-A
- Employer
- Sussex Community NHS Foundation Trust
- Employer type
- NHS
- Site
- Crawley Hospital
- Town
- Crawley
- Salary
- £24,625 - £25,674 pro rata
- Salary period
- Yearly
- Closing
- 31/08/2025 23:59
Employer heading

Ward Administrator
Band 3
Job overview
We are looking for experienced administrators to join our friendly multi-disciplinary team at Crawley Hospital, Piper ward Intermediate Care Unit.
We have a post for 15 hours per week, days to be agreed, working alongside a full time ward administrator.
Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.
Skilled Worker visa: going rates for eligible occupation codes - GOV.UK
Health and Care Worker visa: If you’ll need to meet different salary requirements - GOV.UK
Main duties of the job
The main duties of the role are, to provide administration and clerical support on the units ensuring that an efficient communications systems are adhered to. Provide solutions for routine queries/concerns about services and deciding what to refer to senior staff. To provide essential cover for other administrative staff as requested by the ward
manager.
To be able to demonstrate good interpersonal skills and communication skills working effectively as part of a team within a healthcare environment with patients, visitors, relatives as well as medical, nursing and therapy staff.
To use own initiative and ability to prioritise own work. Arrange team meetings as requested by colleagues across a designated group of ICUs. To be the point of contact as SystmOne champion to disseminate new functions within the system and ensure all staff are made aware of any changes. Support the Ward Manager in the recruitment and retention of new staff and associated processes used by the Trust e.g. NHS Jobs / TRAC.
Assist the Ward Manager in reviewing office / administrative procedures. To liaise with senior nursing staff regarding forthcoming staffing requirement
Working for our organisation
We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.
Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.
Why work for us?
• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients’ homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast
Our values—Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence—guide everything we do.
We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.
This post may close early if sufficient applications are received.
Detailed job description and main responsibilities
a) Assists the Ward Manager / Matron with any review of office or
administrative procedures by inviting and collating feedback from clinical
and administrative colleagues
b) Contributes own ideas and suggestions for service improvements
c) To assist collate and maintain various staff databases as directed by their line manager.
d) To assist with new staff induction, ordering uniforms and other
administrative functions required for new staff members
e) Support senior nursing staff in the production of management information including both personal and activity reports
Person specification
Qualifications and/or Professional Registration
Essential criteria
- Good standard of general education or ability to demonstrate report writing and numeracy
- NVQ Level 3 or equivalent qualification and or experience
Experience
Essential criteria
- Experience of a health care or customer focused environment
Desirable criteria
- Have experience with using SystmOne electronic patient record system
- have experience with HealthRoster or other e-rostering system
Skills and Knowledge
Essential criteria
- IT skills such as excel, word and power point
- Ability to maintain and record data accurately
- Ability to write a report and keep accurate notes
- Ability to work independently within defined parameters
- Organises own workload to achieve deadlines.
- Can contribute and work as part of a team.
- Able to effectively communicate to a range of people including patients, relatives, medical practitioners
- Understands and demonstrates an ability to maintain confidentiality
- Able to remain calm in difficult situations
- Willingness to undertake job related training
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Amanda Deane
- Job title
- ICU Coordinator Lead (Central)
- Email address
- [email protected]
- Telephone number
- 01273696011
- Additional information
ext 6947
Theresa Fitton
Matron
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