Job summary
- Main area
- Medicine
- Grade
- NHS AfC: Band 9
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 374-LL0112-A
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Cross Site
- Town
- East Sussex Health Care NHS Trust
- Salary
- £109,179 - £125,637 per annum, pro rata
- Salary period
- Yearly
- Closing
- 31/10/2025 23:59
Employer heading
Divisional Director of Operations
NHS AfC: Band 9
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We are looking to recruit a Divisional Director of Operations for our newly merged Medicine and Urgent Care Division.
You need to be an experienced operational leader who will take specific responsibility for the day-to-day management of the division, including the operational and financial performance of the Division across all hospital sites.
Reporting directly to the Chief of the Division, the Divisional Director of Operations will work in partnership with the Chief of Division and Divisional Director of Nursing across all Trust sites, taking joint accountability for the management and leadership of the multi-site Division, including delivery of safe and high quality clinical care that provides the best possible patient experience and delivers against agreed local and national performance targets and standards (e.g. waiting times, productivity targets and activity levels) within budget and resource availability.
Main duties of the job
You will be responsible for:
Providing an appropriate infrastructure to support the clinical activity of the Division
Developing a clear, detailed understanding of the Divisions performance and profitability The Divisional Director of Operations will
Leading relevant bids for services and contract negotiations within the Trust’s corporate framework
Collaborating as needed with Trust colleagues and other health care providers to promote innovation and the development of services
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Masters degree relevant to role or equivalent knowledge and experience or equivalent professional level
- Evidence of post qualifying and continuing professional development
Desirable criteria
- Post graduate management qualification
- Project management / Prince 2
- MBA or equivalent
Experience
Essential criteria
- Extensive senior level manager experience within a complex health care organisation including management of multiple specialties
- Experience of multi-agency planning and service delivery
- Demonstrable recent experience as a senior manager within an NHS organisation managing multiple clinical services (8d or above)
- Sound knowledge base of the NHS, current issues and developments, its structure, organisation and targets
- Experience of project management and change management
Desirable criteria
- Knowledge of emergency planning and business continuity processes
Skills / Knowledge / Abilities
Essential criteria
- Ability to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues including performance and change
- Skilled in negotiation and influencing techniques including the ability to challenge and reality test others’ positions constructively
- Effective and strategic influencing skills at all levels of the organisation including influencing the Trust Board at 8d or above
- Highly developed collaborative working skills - ability to build strong relationships with clinical leaders and multi-professional staff groups
- Ability to present complex and sensitive information to large groups of staff at all levels (board level to junior staff) both internally and externally and through a variety of media
Desirable criteria
- Experience of implementing Lean methodologies
other
Essential criteria
- Frequent involvement (both direct and indirect) in emotionally distressing process such as managing significant change including redeployment and redundancy, performance management, complex disciplinary, grievance and appeal procedures as well as responding to complaints
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Zoe Urban
- Job title
- Exec Assistant to COO
- Email address
- [email protected]
- Telephone number
- 07770 678 389
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