Job summary
- Main area
- .
- Grade
- NHS AfC: Band 3
- Contract
- Fixed term: 12 months (Maternity Cover)
- Hours
- Part time - 15 hours per week
- Job ref
- 374-CG2026
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Centenary House
- Town
- Eastbourne
- Salary
- £25,760 - £27,476 per annum, pro rata
- Salary period
- Yearly
- Closing
- 19/06/2026 23:59
Employer heading
Administrator, Children in Care
NHS AfC: Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
Main duties of the job
- Provide comprehensive administrative and secretarial support to the Children in Care team.
- Manage incoming calls, emails and enquiries, ensuring timely responses.
- Maintain accurate patient records on systems such as SystmOne and PAS.
- Provide comprehensive administrative and secretarial support to the Children in Care team.
- Manage incoming calls, emails and enquiries, ensuring timely responses.
- Maintain accurate patient records on systems such as SystmOne and PAS.
- Liaise with professionals, social workers and external organisations.
- Support general office functions.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good General Education – GCSE /Level A-C including English and Maths or equivalent.
- NVQ level 3 Business and Administration or equivalent level of knowledge and experience
- RSA II text and word processing or equivalent level of knowledge and experience
Desirable criteria
- Administration qualification – or willingness to undertake Courses endorsed by the Trust
- ECDL or alternative IT qualification or equivalent level of knowledge and experience
Experience
Essential criteria
- Evidence of previous administration or secretarial experience in a busy environment
- Previous experience of record keeping and filing systems
- Experience of organising and prioritising own workload, working in a busy environment, and meeting deadlines
Desirable criteria
- Previous NHS Administration experience
- Use of computerised record systems
Skills
Essential criteria
- Good communication skills with the ability to communicate effectively at all levels
- Professional telephone manner
- Knowledge of Microsoft Office including Word, Excel and Outlook
- Able to work as part of a team but also independently, with minimum supervision
- Able to work on own initiative within guidelines
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Louise Herriott
- Job title
- Business Administrator
- Email address
- [email protected]
- Telephone number
- 0300 131 5911
- Additional information
Working days Monday, Tuesday, Thursday, Friday
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