Job summary
- Main area
- Admin and clerical
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 20.25 hours per week (Core hours Monday, Tuesday & Wednesday 4 - 8.15pm & Friday 9am - 5pm. Subject to change dependant on the needs of the business.)
- Job ref
- 374-SR3791-D
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £24,465 Salary will be pro-rata based on hours worked.
- Salary period
- Yearly
- Closing
- 09/03/2026 23:59
Employer heading
Private Patients Administrator
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
The Private Patient's Administrator will be the face of Sussex Premier Health at our evening clinics currently held on Friday 9am - 5pm, Tuesday and Wednesday evening clinics 4pm - 8.15pm. Remaining hours to suit the needs of business.
As well as being an integral part of the small SPH finance and admin team by providing full administrative support.
Main duties of the job
To provide administrative support to the finance & admin team and to provide an efficient, courteous and friendly reception service to accommodate the needs of patients, consultants and nursing staff during our outpatient clinics.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good general knowledge to GCSE level or equivalent in Maths and English
- NVQ Level 2 in Administration or equivlient knowledge and experience
Experience
Essential criteria
- Previous experience of reception / administration work
- Previous experience of working as part of a team
- Experience of using Microsoft Office – including Word, Excel and Outlook
Desirable criteria
- Previous experience working in a health care sector
- Previous use of Compucare 8
Skills / Knowledge / Abilities
Essential criteria
- Demonstrate a warm and welcoming manner with good interpersonal communication and telephone skills
- Ability to learn/undertake training on departmental IT and manual systems
- Good keyboard and computer skills
- Ability to work both independently and as part of a team
- To be able to organise own workload and prioritise where necessary
Desirable criteria
- Knowledge of medical terminology
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emily Vinall
- Job title
- Finance Manager
- Email address
- [email protected]
- Telephone number
- 01424 757429
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