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Job summary

Main area
Administration
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
20 hours per week (Part time working pattern to be agreed (within core hours Monday-Friday (08:30-17:00)
Job ref
374-LCDA079
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
District General Hospital
Town
Eastbourne
Salary
£22,383 per annum, pro rata
Salary period
Yearly
Closing
07/05/2024 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Clinical Correspondence Processor

NHS AfC: Band 2

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. 


We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex. 


Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes. 


In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. 


In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come. 

Our vision is to deliver high quality care and experience for our patients, communities and colleagues.

Our strategic objectives:

Quality: Delivering safe care; always improving outcomes and experience for patients.

People: Fostering a positive culture; living our values; helping our teams feel equipped to deliver.

Sustainability: Always searching for the best way to use our resources for clinical, workforce and financial outcomes. 

Job overview

Are you:

  • Positive?
  • Empathetic?
  • Reliable?
  • IT literate?
  • Motivated to support the NHS?

Do you have:

  • A good work ethic?
  • Initiative?
  • A passion to support your team?
  • A willingness to learn and develop your skills?

As a clinical correspondence processor you will play a vital role in supporting the clinical secretarial team to provide outstanding service to the department’s clinicians and patients. If you enjoy working in a fast paced environment and wish to be part of a team striving to make a difference and have the opportunity to develop your skills and you can answer “yes” to the above then we want to hear from you.

This is a 20 hour per week role.  Work pattern to be agreed (within core hours)

Main duties of the job

The successful candidate will undertake clinical correspondence letter processing by proof-reading and editing text from speech recognition software for a variety of different departments.  It is essential that you are able to demonstrate a good level of IT skills along with excellent spelling and good keyboard skills.  You should have a flexible "can do" attitude, be hard-working and personable.  

Potential applicants should ensure they evidence the skills listed above in their application.

In return we offer our employees:

  • Training & development including paid apprenticeships leading to valuable qualifications
  • Career progression opportunities
  • 27 days paid annual leave plus bank holidays rising to 33 days with continued service
  • Contributory pension scheme
  • Flexible working patterns

The Trust is an equal opportunities employer and believes in treating everyone with dignity and respect. We encourage applications from all sectors of the community.  We are committed to the health and wellbeing of our staff and we have a number of initiatives which promotes our supportive and inclusive approach to staff health and wellbeing, career development and benefits.

 

 

 

 

Working for our organisation

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by  7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Skills/Knowledge/Abilities

Essential criteria
  • Good written and verbal communication skills
  • Good Word/text processing skills
Desirable criteria
  • Customer service skills

Qualifications

Essential criteria
  • GCSE level education A*-C including English and Maths
  • Typing / text processing/ data entry skills to RSAII or equivalent
Desirable criteria
  • NVQ2 in administration/data processing or equivalent level of knowledge and skills
  • ECDL or alternative recognised IT Qualification

Experience

Essential criteria
  • Experience of using a variety of IT software packages
  • Experience of creating and amending documents
  • Ability to prioritise own of workload
Desirable criteria
  • Previous NHS administration experience
  • Use of patient record systems

Other

Essential criteria
  • Ability to work as part of a team

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Bronze AwardNational Preceptorship for Nursing Quality Mark

Documents to download

Apply online now

Further details / informal visits contact

Name
Bobby Rawlinson
Job title
Senior Clinical Secretarial Manager
Email address
[email protected]
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