Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 34 hours per week (Mon, Tues, Thurs and Fri)
- Job ref
- 374-SR3834
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £24,465 per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/04/2026 08:00
Employer heading
Urology Administration Assistant
NHS AfC: Band 2
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
To fully support the administrative services of the Urology Investigation Suite.
To provide UIS administrative, reception and clerical services.
The post will involve taking and answering phone calls from patients, carers and healthcare professionals, booking Out-patient appointments, covering reception duties as required and general admin and clerical duties.
We are looking for the applicant to ideally work Monday, Tuesday, Thursday and Friday. There will be a requirement for some flexibility in the working days pattern to meet the demands of the service, eg cover annual leave. This will be planned in advance and by agreement.
Main duties of the job
Taking telephone calls and dealing with patient enquiries.
Making and amending out patient appointments
Reception cover when reception team on leave or unavailable
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Informal visits are welcome. Please ring Susan Crosby-Jones on 0300 131 4525 to arrange.
Person specification
Qualifications
Essential criteria
- Good basic education
- Literacy and numeric Skills
Experience
Essential criteria
- Awareness of confidentiality Issues
- Experience within the NHS
- Computer literate
Desirable criteria
- Previous experience with PAS system
Skills
Essential criteria
- Strong admin and clerical Skills
Desirable criteria
- Investigatory and problem solving skills
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Susan Crosby-Jones
- Job title
- Matron
- Email address
- [email protected]
- Telephone number
- 0300 13 4525
- Additional information
informal visits are welcome - please come and meet us
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