Job summary
- Main area
- Maternity Administration
- Grade
- Band 3
- Contract
- Fixed term: 9 months (UP TO 9 MONTHS)
- Hours
- Part time - 30 hours per week (Monday-Friday 0730-1350 Alternate Wednesday afternoons/flexibility required to cover annual leave)
- Job ref
- 374-LL0218
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne DGH
- Town
- Eastbourne
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 15/04/2026 23:59
Employer heading
Community Midwifery/Outpatients Care Coordinator
Band 3
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We are seeking an organised, proactive, and compassionate Care Coordinator to support the smooth running of our Maternity Community and Outpatient services. This role is central to ensuring high‑quality, patient‑centred care by coordinating midwifery clinics, managing administrative processes, and acting as a key point of contact for women, families, and the wider multidisciplinary team.
As a Care Coordinator, you will play a vital role in supporting the operational flow of community midwifery services, including booking appointments, arranging home visits, processing discharges, and ensuring timely follow‑up care. You will work closely with midwives, obstetricians, support staff, and external healthcare partners to maintain efficient clinic and service delivery.
You will be responsible for a range of administrative and coordination tasks such as preparing and processing outcome sheets, managing pick lists, cashing up clinics, ordering stock, and maintaining accurate patient records. The role requires excellent communication skills and the ability to manage rapidly changing priorities, particularly when accommodating last‑minute adjustments due to staff availability or urgent patient needs.
This is an ideal opportunity for someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is committed to supporting outstanding maternity care.
Main duties of the job
- Coordinating community and outpatient midwifery clinics and home visits
- Liaising with women, families, and the multidisciplinary team
- Processing discharges and arranging follow‑up appointments
- Booking appointments and supporting outpatient clinic administration
- Preparing and updating outcome sheets and managing clinic pick lists
- Supporting financial processes, including cashing up clinics
- Ordering and maintaining stock for clinic areas
- Responding quickly and effectively to staffing changes and service needs
- Ensuring excellent communication and continuity of care throughout the maternity pathway
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Good standard of general education, to GCSE grade C or equivalent, including Maths and English
- NVQ3 in Administration or proven equivalent experience.
- Able to undertake further training required for role
Desirable criteria
- PAS trained + CRIS
- ECDL or alternative IT qualification or equivalent level of knowledge and experience
Experience
Essential criteria
- Experience of general office duties in NHS or similar large complex organisation.
- Experience of dealing with people.
- Experience of clinical record systems
- Current Maternity Liaison experience
- Demonstrated experience of clinic coordination and management
Desirable criteria
- Experience of reception work in a clinical environment
Skills / Knowledge / Abilities
Essential criteria
- Demonstrate an understanding of the role as described in the job description.
- Good keyboard skills and knowledge of Microsoft Office including Word, Excel and Outlook
- IT skills for data entry and recall
Desirable criteria
- Advanced IT skills.
- Trained on NHS data collection systems.
- Understanding of the NHS
- Able to prioritise and organise own workload
- Work calmly and methodically under pressure
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Denise Andrade
- Job title
- Community Manager
- Email address
- [email protected]
- Telephone number
- 03001315342
- Additional information
Alice Robinson-Jeavons
Deputy Head of Midwifery
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