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Job summary

Main area
Pre assessment
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Part time - 30 hours per week (Between 08:00 and 18:00 Monday to Friday - working hours to be discussed.)
Job ref
374-SRCG026
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
Eastbourne
Town
Eastbourne
Salary
£24,465 per annum, pro rata
Salary period
Yearly
Closing
12/04/2026 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Clinic Clerk Firle pre-assessment unit.

NHS AfC: Band 2

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. 


We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. 


Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes. 


The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. 

 

Job overview

An exciting opportunity has arisen to join the fantastic team in Firle pre-assessment.

The Firle Unit provides a vital service in safely preparing patients for surgery.

We require a clinic clerk to be part of a small team to help in providing this service.

Main duties of the job

The duties include greeting patients,  collating of notes, collection of notes and reception duties such as answering the phone and making appointments.

We are open Monday to Friday 08.00 hours to 18.00. The hours are 30 hours per week. The duties are arranged to ensure that the unit has clerical cover for all of the hours that we are open.

The use of OASIS, I-Fit and e-searcher would be useful but training can be provided.

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. 

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please see attached job description for full details of the post.

Please do not hesitate to reach out if you have any questions. 

Person specification

Qualifications

Essential criteria
  • Good general education to GCSE or equivalent level including English and Maths
  • Literacy and numeric skills
  • Ability to undertake additional training on departmental IT and manual systems
Desirable criteria
  • Theatre man/ Medisoft training
  • ECDL or other alternative IT qualification
  • Oasis training

Experience

Essential criteria
  • Administration experience in NHS or other similar environment
  • Awareness of confidentiality issues
  • Customer care skills and experience, preferably within a healthcare environment
Desirable criteria
  • Previous experience of working in the NHS

Skills

Essential criteria
  • Knowledge of filing system
  • Ability to work methodically
  • Able to manage and organise own work load to strict deadlines, can work calmly under pressure
  • Good telephone manner
  • Able to work effectively as part of a team and on own initiative
  • Good communication / interpersonal skills (Administrative duties)
  • Good keyboard and IT skills including knowledge of Microsoft Office
Desirable criteria
  • Knowledge of NHS system
  • Knowledge of Medisoft; ophthalmic patient record system

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardNational Preceptorship for Nursing Quality MarkGold Award 2026 - Wellbeing at Work - East Sussex

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Davies
Job title
Matron
Email address
[email protected]
Telephone number
03001315394
Additional information

If you are interested in working in our team we would love you to come and visit to discuss the role,  have a look around the department and meet us all.  Please contact Matron above and we will organise this.

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