Job summary
- Main area
- Uro-Oncology Cancer Support Worker
- Grade
- NHS AfC: Band 4
- Contract
- Secondment: 11 months (Permanent funding request has been submitted to substantiate post.)
- Hours
- Full time
- Compressed hours
- Job ref
- 374-SRDA132
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Eastbourne District General Hospital
- Town
- Eastbourne
- Salary
- £25,147 - £27,596 per annum, pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Uro-Oncology Cancer Support Worker
NHS AfC: Band 4
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
In 2020 the Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious ‘Building for our Future’ (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.
Job overview
We have an exciting opportunity to join our team of Uro-Oncology Clinical Nurse Specialists (CNS) as a Cancer Support Worker. You will have excellent communication skills and work well as a core member of the team.
The band 4 Cancer Support Worker (CSW) role is central to the delivery of excellent patient care. You will work closely with the CNS's, but also with other members of the multi-disciplinary team, such as nurses, AHPs, MDT co-ordinators and medics. You will assist the CNS's to co-ordinate the assessment of patient’s unmet needs, triage and co-ordination of referrals to specialist staff or into the community. You will provide a single point of access for information and support throughout the patient’s cancer pathway, working with patients directly both face to face and over the phone assisting with information and support and co-ordination of a sometimes complex journey.
Main duties of the job
The role requires use of judgment in responding to the needs of individuals. The level of judgment required relates to identifying the complexity of the situation, providing appropriate advice, and escalating to the registered practitioner where appropriate within clinical algorithms. The CSW will be responsible and accountable for their practice and behaviour under the guidance and supervision of a registered practitioner.
You will work under the supervision of Clinical Nurse Specialists with the aim to release time for them to conduct the core elements of their role, it is envisaged that this will primarily be around triaging telephone calls, co-ordination of care, supporting Holistic Needs Assessment, and a Personalised Stratified Follow up Programme. Experience of caring for Urology patients would be an advantage.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Detailed job description and main responsibilities
Please refer to the job description attached.
If you have any questions about this position, please do not hesitate to contact us.
Person specification
Qualifications
Essential criteria
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- NVQ3 plus additional training to diploma level or equivalent through short courses in a relevant field
Desirable criteria
- Training to foundation degree in health and social care equivalent or evidence of continued role development
- Willingness to undertake training and development
- Coaching or teaching qualification
Experience
Essential criteria
- Communicating with patients and relatives
- Able to cope with distressed patients or relatives
- Understanding of person-centred care
- Knowledge of Urological conditions
- Relevant health or social care experience
- Experience of multi-professional working
- Experience in the use of data management
- Evidence of good communications skills
- Understanding of the health and social care environment
Desirable criteria
- Experience of coach/teaching patients and carers
- Managing/triaging of telephone calls
- Experience of caring for Urological patients, in particular those with a diagnosis of cancer
- Experience in coordinating a patient workload
- Experience of working with cancer patients
- Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies
- Knowledge of relevant cancer treatments, interventions and terminology
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sally Sawyer
- Job title
- Lead Uro-Oncology Clinical Nurse Specialist
- Email address
- [email protected]
- Telephone number
- 0300 131 4500
- Additional information
Contact telephone number: 0300 131 4500 ext. 770653 / 07970 595919
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