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Job summary

Main area
.
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (7 day working)
Job ref
374-JY4998-A
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
Cross site Eastbourne / Hastings
Town
Eastbourne / Hastings
Salary
£24,169 pa pro rata
Salary period
Yearly
Closing
02/06/2025 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Integrated Community Support Worker

NHS AfC: Band 2

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. 


We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex. 


Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes. 


The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. 

 

Job overview

 

At East Sussex Healthcare NHS Trust (ESHT), we’re not just imagining a better future for healthcare—we’re building it. We are committed to improving outcomes for patients, and driven by a quality improvement approach we’re rethinking what’s possible for patient care through a bold and forward-looking plan. We are investing in our Acute Therapy, Urgent Community Response, and Virtual Ward services. 

As part of our "Art of the Possible" vision, we’re delivering rehabilitation and care that is: 

  • Closer to home 

  • Faster to access 

  • Seamlessly coordinated 

  • Built around our patients 

* you must have a full UK driving license and access to a car 

Main duties of the job

Our Home First and Virtual Ward models are at the heart of this transformation—enabling people to recover in their own homes with hospital-level support, surrounded by comfort, dignity, and expert care. 

This means: 

  • Faster recovery and fewer hospital admissions 

  • Truly personalised care, wherever it’s needed 

  • Greater independence and better outcomes for our communities 

But innovation doesn’t happen without passionate people. That’s why we’re investing not just in services—but in you. 

Your Next Opportunity Starts Here 

We’re recruiting now for talented individuals to join our expanding teams in both acute and community settings. 

We’re looking for: 
• Occupational Therapists 
• Physiotherapists 
• Speech and Language Therapists 
• Dietitians 
• Registered Nurses 
• Support Workers across Occupational Therapy, Rehabilitation, Physiotherapy, Dietetics & Nursing 

 

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. 

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

  • Support people to wash and dress promoting independence.
  • Encourage and motivate patients with managing their nutrition.
  • Medicines management from an administration chart under the supervision of an Integrated Senior Support Worker.  
  • The team work from 8am-10pm 7 days a week, shifts are flexible with full and part time opportunities.
  • Independent travel between patient's homes and the office base in a timely manner

The ISW role is an opportunity to provide outstanding care and support to patients in their own homes. The role involves working alongside Senior ISWs, Nurses and Therapists to optimise patient outcomes.  ISWs provide personal care, meds support and support with eating and drinking as well as working towards further competencies to further support the Multidisciplinary team.

The Urgent Community Response teamwork alongside the integrated night service who provide cover overnight

 Please refer to Job description regarding full duties of this role

* you must have a full UK driving license and access to a car 

 

Multiple roles available across Agenda for Change bandings, with flexible options to suit your lifestyle and ambitions. 

Why Choose ESHT? 

✔️ NHS Pension Scheme 
✔️ Staff discount schemes 
✔️ On-site nurseries 
✔️ Access to Occupational Health 
✔️ Staff restaurants on acute sites 
✔️ Forward-thinking, supportive teams 
✔️ A real chance to shape the future of healthcare 

This is more than just a job. It's your opportunity to be part of a transformational journey, where innovation meets compassion, and where your ideas and impact truly matter. 

🔍 Ready to take the next step? Explore our vacancies and apply today!

 

Person specification

Qualifications

Essential criteria
  • Good general level of education including Maths and English
  • National Vocational Qualification (NVQ) Level 2 OR Alternative level 2 qualification or relevant experience or ability to work towards any of the above

Experience

Essential criteria
  • Minimum six months current experience in a customer/client facing role
Desirable criteria
  • Three months (within the last two years) experience of working in the NHS or social care environment

Skills

Essential criteria
  • Ability to work under instruction from a Registered Practitioner / Manager with supervision and support
  • Basic IT skills
  • Ability to provide basic written / electronic reports following care giving episode / event
  • Ability to use basis physiological recording equipment and accurately record findings

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderImproving working livesArmed Forces Covenant (Silver Award)Care quality commission - GoodNational Preceptorship for Nursing Quality MarkSilver Award 2024 - Wellbeing at Work - East Sussex

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mel Ferguson / Leanne Merry
Job title
Operational Delivery and Development Officer
Email address
[email protected]
Additional information

[email protected] 

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