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Job summary

Main area
Clerical Officer
Grade
NHS AfC: Band 2
Contract
12 months (Fixed Term)
Hours
Full time - 37.5 hours per week (Covering shifts of 8am to 4pm, 9am to 5pm, 12pm to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday - all shifts on a rota basis covering Conquest Hospital and Bexhill Community Diagnostic Centre)
Job ref
374-SR3876
Employer
East Sussex Healthcare NHS Trust
Employer type
NHS
Site
Conquest Hospital
Town
Hastings
Salary
£24,465 per annum, pro rata
Salary period
Yearly
Closing
21/07/2026 23:59

Employer heading

East Sussex Healthcare NHS Trust logo

Radiology Clerical Officer (Receptionist)

NHS AfC: Band 2

We are proud to provide ‘Outstanding’ care and be a great place to work.

East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area. 


We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex. 


Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes. 


The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services. 

 

Job overview

Radiology is a milestone in the patient pathway and, as technologies continue to improve and demand increases, the Trust's Radiology department is becoming one of the busiest areas of the hospital to work.

Join us as a Clerical Officer and you could soon be part of a dedicated Reception Team working at Conquest Hospital and Bexhill Community Diagnostic Centre where the reception role underpins the patient journey and supports clinical teams in delivering high quality patient care making a positive difference to the patient experience.

Main duties of the job

37.5 hours per week - covering shifts of 8am to 4pm, 9am to 5pm and 12pm to 8pm Monday to Friday, and 9am to 5pm Saturday and Sunday - All shifts on a rota basis covering the Conquest Hospital and Bexhill Community Diagnostic Centre.

The successful Clerical Officer will provide a professional, comprehensive and efficient reception service, which is effectively delivered to all patients and members of the department; as well as working as part of an experienced team of Consultant Radiologists, Radiographers, Sonographers, Nurses and RDAs.

We require someone who has excellent organisational and Interpersonal skills and who can continuously improve themselves and help others to do so within our department. The successful candidate will be a key part of the reception team and will welcome patients and visitors alike to the department.  You will have excellent communication skills, be caring and empathetic to patient needs, and embody the Trust Values.

You will have significant previous receptionist or admin and clerical experience in a Radiology or busy office environment.  You should be multi-skilled to manage a range of procedures using high levels of initiative and problem-solving skills, with the ability to acquire knowledge and undertake department training as required

Working for our organisation

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year. 

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Detailed job description and main responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person specification

Qualifications

Essential criteria
  • GCSE English Maths at Grade C or above, or equivalent
Desirable criteria
  • NVQ 2 or 3 in Business Administration or Customer Service

Experience

Essential criteria
  • Significant previous receptionist or admin and clerical experience in a busy office environment
Desirable criteria
  • Previous experience working in a Radiology administration role
  • Previous experience working within the NHS
  • Previous experience of data entry on in-house data systems

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardNational Preceptorship for Nursing Quality MarkGold Award 2026 - Wellbeing at Work - East Sussex

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Joanna Swap
Job title
Radiology Pathway Manager
Email address
[email protected]
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