Job summary
- Main area
- .
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 374-CG3826
- Employer
- East Sussex Healthcare NHS Trust
- Employer type
- NHS
- Site
- Conquest Hospital
- Town
- St Leonards-on-Sea
- Salary
- £28,392 - £31,157 per annum, pro rata
- Salary period
- Yearly
- Closing
- 23/07/2026 23:59
Employer heading
Information Officer
NHS AfC: Band 4
We are proud to provide ‘Outstanding’ care and be a great place to work.
East Sussex Healthcare NHS Trust provides safe, compassionate and high quality hospital and community care to the half a million people living in East Sussex and those who visit our local area.
We are one of the largest organisations in East Sussex with an annual income of £700 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 8,000+ dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people’s own homes.
The Care Quality Commission (CQC) rated us as ‘Good’ overall, and ‘Outstanding’ for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated ‘Outstanding’ and Eastbourne DGH was rated ‘Good’ Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
Job overview
We are seeking an Information Officer to join our pivotal Information Management and Performance Team. This is an exciting opportunity to join a busy team supporting the continuous improvement and performance management of East Sussex Healthcare NHS Trust.
You should have an open and inquisitive mind and be prepared to question and investigate data anomalies. The applicant must have excellent analytical and Excel skills (including the use of pivot tables and advanced formulas) and must be able to manipulate large data sets to produce informative, timely and accurate reports to monitor operational trends and performance. The ability to query multiple tables using SQL would be advantageous.
You should have excellent communication skills and feel confident presenting and explaining outputs to a range of different end users.
Main duties of the job
The post holder will be responsible for:
- Producing performance and quality reports from multiple data sources
- Running and maintaining routine reports
- Supporting the wider team with ad-hoc data requests
It is essential the successful candidate lives within commutable distance to the Conquest Hospital.
Working for our organisation
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.
Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.
Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.
We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.
Detailed job description and main responsibilities
Please see attached job description.
For further information please don't hesitate to contact us.
Person specification
Qualifications
Essential criteria
- Educated to GCSE level with passes in English & Maths
- NVQ 3 administration or proven equivalent experience and knowledge
- Evidence of continued professional development to diploma level or equivalent amount of experience and knowledge
Desirable criteria
- Recognised computing qualification (eg ECDL advanced)
- Trained on OASIS and other NHS IT Systems
Experience
Essential criteria
- Significant amount of experience in a relevant NHS administration / IT post or similar organisation
- Proficient user of Microsoft Office Suite and internet tools
- Evidence of experience of accurate data inputting onto and extracting, interpreting and reporting data from databases
- Awareness of confidentiality issues
- Experience of managing own workload, working efficiently under stressful conditions and prioritising effectively to meet tight deadlines
- Proven IT Skills in Microsoft applications including spreadsheets & data analysis
- Experience of using specialist IT systems
Desirable criteria
- Previous substantial experience in a similar role in the NHS
- An understanding of the Data protection Act 1998 and the Caldicott Report
Skills
Essential criteria
- Knowledge of medical terminology
- Knowledge of patient pathways
- Knowledge of NHS performance standards
- Knowledge of NHS record systems both paper and computer based
- Awareness of Enhancing Quality/Recovery Programme
- Good planning and organisational skills
- Good computer / keyboard Skills
- Good communication and interpersonal skills both verbal and non-verbal
- Methodical and professional manner, with ability to pay attention to detail for recording of accurate auditable data.
- Ability to work as part of a team and to work on own initiative without direct supervision
Employer certification / accreditation badges
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Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sally Grainger
- Job title
- Senior Business Support Analyst
- Email address
- [email protected]
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