Job summary
- Main area
- Cancer
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 279-7901380-APR26
- Employer
- University Hospitals Sussex NHS Foundation Trust
- Employer type
- NHS
- Site
- Worthing
- Town
- Worthing
- Salary
- £28,392 - £31,157 pro rata
- Salary period
- Yearly
- Closing
- 28/04/2026 23:59
Employer heading
Systemic Anti Cancer Treatment Scheduler
Band 4
About our Trust
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Our hard-working, talented and dedicated people work together towards a common goal – to deliver Excellent Care Everywhere for our patients, our people and our communities. Whatever your role here at UHSussex you will play a part in driving us forwards and in improving the lives of patients across Sussex.
At UHSussex, diversity is our strength, and we want you to feel included to help us deliver Excellent Care Everywhere. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
We value compassion, inclusion and respect as our core values. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.
As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.
As part of our commitment to access for all, please see the different ways you can access the application form: https://apps.trac.jobs/accessibility?_ts=1
We look forward to receiving your application and the start of your journey with UHSussex.
Job overview
This is a really exciting opportunity for the right candidate to join the cancer division at University Hospitals Sussex. We are the second largest cancer provider in the country and have a new hospital being built and due to open in 2029.
If you are empathetic, compassionate, driven by quality and work within admin services and fancy a career within our team we welcome your application.
- This role is a key member of the cancer divisions booking team.
- Working within a group of admin staff to manage referrals for anti cancer treatments, scheduling appointments on an electronic diary, and communication of appointments to patients or their families.
- Being a primary point of contact for internal and external services accessing the cancer treatment unit.
- Being responsible for the timely booking and co-ordination in line with national cancer KPI.
Please see full job description.
Main duties of the job
-
Act as the single point of contact for the patient initiating appropriate responses based on clear protocols and frameworks and escalate anything that cannot be managed within the scope of the role
-
Co-ordinate the patient’s SACT treatment, communicating with other teams to facilitate safe and effective transition of care between services.
-
Communicate clearly, sensitively and effectively with patients, family members, health professionals and other health sector staff.
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Maintain a calm and sensitive approach when dealing with people in distress incorporating appropriate communication skills to reduce distress and resolve conflict.
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Adapt their communication style and method to best support patient preference and need.
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Demonstrate the importance of cultural factors when communicating with people
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Write and maintain clear, accurate records of patient contact and information in a variety of formats.
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Communicate and signpost patients to appropriate needs-related support and information.
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Liaise daily with Aseptic pharmacy, making necessary scheduling changes to accommodate dose reductions and pharmacy servicing
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Please see job description for the full list of role requirements and main responsibilities of this role.
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Person specification
essential
Essential criteria
- GCSE English and Maths
- NHS experience
- Communication skills
- knowledge of national and local policies relating to cancer treatments and wait times
- Advanced keyboard skills
Desirable criteria
- experience of working with cancer patients
- experience in meeting conflicting demands and priorities
- experience of using NHS systems
Equality Diversity and Inclusion
Essential criteria
- Evidence of having undertaken own development to improve understanding of equalities issues
- Evidence of having championed diversity in previous roles (as appropriate to role).
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Richard Colby
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07823662669
- Additional information
Grace Brunt
Sister
Amberley unit
Worthing Hospital
01903 205111
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