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Job summary

Main area
Administration
Grade
NHS Agenda for Change Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
338-8100982-26
Employer
Humber Teaching NHS Foundation Trust
Employer type
NHS
Site
The Maples
Town
Beverley
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
23/07/2026 23:59

Employer heading

Humber Teaching NHS Foundation Trust logo

Administration Assistant

NHS Agenda for Change Band 3

Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019

Job overview

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa, and therefore HTFT would not be able to issue a Certificate of Sponsorship for this role.

Are you looking for a career opportunity that provides new skills, knowledge, and experiences? An exciting opportunity has arisen for an experienced, enthusiastic, and highly motivated individual to join the Humber Early Intervention and Prevention Service. The team provides administrative support for the Hull and East Riding Mental Health Support Teams and the Children’s Well-being Practitioners Team.

The post holder will provide administrative support to clinical teams and support services in line with standard administrative procedures and will contribute to the planning and development of the service as a member of the team.

There will be a requirement to provide a service between 8.30am and 5.00pm over a five-day period, Monday to Friday, to meet the needs of children and young people and service delivery.

You may also be required to provide occasional administrative support to other parts of the wider 0–19 Service within Humber to cover sickness absence, annual leave, and other service requirements.

Main duties of the job

To support the engagement of children, young people and families who access the service

To identify and resolve team data quality issues

To provide administrative support to clinical teams/support services within standard administrative procedures and contribute to the planning and development of the service as a member of the team

To be the first point of contact for families and professionals contacting the service by telephone

To take and record information in relation to referrals and process these following Trust and service procedures

To support data collection

To support wider team with delegated administrative tasks

To induct and support less experienced staff

Working for our organisation

We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.

Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

Find out more and search live jobs.

Detailed job description and main responsibilities

For further information with regards to this vacancy please see the attached Job description and Person Specification.

Person specification

Qualifications and Knowledge

Essential criteria
  • 3 or more GCSE/O levels which must include English and Maths
  • ‘A’ Level/BTEC Diploma/NVQ3 Business Administration/Customer Service or equivalent experiential learning OR demonstrable experience within A&C field at Advanced level
  • Basic knowledge of the Humber and North Yorkshire Health and Care Partnership Mental Health, Learning Disabilities and Autism Programme
Desirable criteria
  • Working towards Diploma level of knowledge e.g AMSPAR

Experience

Essential criteria
  • Demonstrable experience of practice and procedures relevant to the area of work
  • Experience of using a range of IT systems, including Microsoft Office applications
  • Experience of inputting data into databases to maintain records
Desirable criteria
  • Maintaining the quality and integrity of data in Trust IT systems
  • Working knowledge of mental health, learning disabilities and autism services
  • Experience of event support

Skills and Competencies

Essential criteria
  • Able to demonstrate inter-personal communication skills
  • Able to plan and prioritise effectively
  • Have a flexible approach to workload and enjoy working in a busy team.
  • Ability to demonstrate ethical values and attitudes within a culture of equality and diversity
  • Ability to commute between the various sites
Desirable criteria
  • Supervision Skills

Employer certification / accreditation badges

The Smallest ThingsTommy'sApprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleHSJ Best places to workCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nick Morton
Job title
Early Intervention Team Lead
Email address
[email protected]
Telephone number
07870374469
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