Job summary
- Main area
- Bank
- Grade
- NHS AfC: Band 2
- Contract
- Bank
- Hours
- Flexible working
- Job ref
- 810-7834186
- Employer
- City Health Care Partnership CIC
- Employer type
- Public (Non NHS)
- Site
- Holy Name
- Town
- Hull
- Salary
- £24,465 pa/pr
- Salary period
- Yearly
- Closing
- 05/03/2026 23:59
Employer heading
Bank Administration Assistant
NHS AfC: Band 2
Job overview
Main duties of the job
- Be the first point of contact for patients, carers and partner organisations
- Manage calls, messages and routine enquiries with care and accuracy
- Update and maintain patient records using computer and paper systems
- Organise diaries, meetings, documents and other daily administrative tasks
- Support colleagues by sharing information, improving processes and covering duties when needed
- Level 2 in Business Administration, Customer Service or equivalent knowledge
- Confident using Microsoft Word and able to learn other digital systems
- Experience in an office or customer-facing setting
- Clear communication skills and a calm, respectful approach
- Someone organised who can prioritise their workload and work well in a team
Working for our organisation
At CHCP, we’re passionate about people, we recognise that high quality care is delivered by high quality professionals who are appreciated, respected, and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders, and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; our colleagues work together to deliver first class healthcare to thousands of people. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
CHCP CIC employees have access to an excellent range of benefits; for further information, please click on the ‘CHCP Perks and Rewards’ link.
Detailed job description and main responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person specification
Qualifications
Essential criteria
- Level 2 in Business Administration or Customer Service or equivalent knowledge and experience
- Word processing to OCR 2 standard International Computer Driving License (ICDL) or able to demonstrate appropriate level of skill.
Knowledge
Essential criteria
- Knowledge of a range of routine administration procedures
- Knowledge of Microsoft Word
Desirable criteria
- Knowledge of other Microsoft packages
Experience
Essential criteria
- Previous experience of working in an office environment and carrying out general officer procedures
Desirable criteria
- Experience of SystmOne functions
- Previous NHS experience
- Previous experience of working with general public
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Amy Ayre
- Job title
- Deputy Manager
- Email address
- [email protected]
- Telephone number
- 01482 803388
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