Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent: Monday to Friday
- Hours
- Full time - 37.5 hours per week (08.00-16.00- Monday to Friday)
- Job ref
- 356-25-7248770
- Employer
- Hull University Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Hull University Teaching Hospital
- Town
- Hull
- Salary
- £24,625 - £25,674 Pro rata Per annum
- Salary period
- Yearly
- Closing
- 15/07/2025 08:00
Employer heading

Senior Administrator
Band 3
Job overview
We are looking for Senior Administrator within the Clinical Administration team in HUB 5 at HRI, this is an exciting opportunity for the right person working within the Department of Medical Elderly.
The Senior Administrator will be part of an administration team that manages the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Our Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway. Our roles are varied and challenging and some of your day to day duties may include;
- Supervising, coaching and developing our Administrators
- Tracking patients through their journey to ensure a great patient experience
- Management of our clinicians diaries and typing of clinical correspondence
- Clinical letter transcription
With a starting salary of £24,071 per annum pro rata with increments throughout your service, a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays pro rata) and offer excellent opportunities to progress within clinical administration.
Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
- Communication to support our patients
- Patient focused attitude
- Empathy
- Friendly & Welcoming
The successful candidates will join a friendly and supportive team that values the contribution of all staff.
Working for our organisation
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Person specification
Qualifications
Essential criteria
- Good standard of general education to GCSE level or equivalent, including Maths and English Language
- NVQ Level 3 in administration or equivalent
Experience
Essential criteria
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Team Working
- Experience of Microsoft Office products
Desirable criteria
- Experience of supervising a team
- Understanding of the Clinical administration pathway
- Knowledge of working within the general protection regulation 2018
Skills, Knowledge and Ability
Essential criteria
- Good Organisational skills
- Ability to prioritise own workload
- Excellent keyboard skills
- Proven experience of working to deadlines
- Team working
Desirable criteria
- Knowledge of Lorenzo
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of trust access policy
Documents to download
Further details / informal visits contact
- Name
- jo Hagues
- Job title
- Hub 5 Manager
- Email address
- [email protected]
- Telephone number
- 01482 461420
- Additional information
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