Job summary
- Main area
- Administration Assistant
- Grade
- NHS AfC: Band 2
- Contract
- Fixed term: 16 months
- Hours
- Part time - 30 hours per week (Mon - Fri 9.30-3.00)
- Job ref
- 338-6221818-24
- Employer
- Humber Teaching NHS Foundation Trust
- Employer type
- NHS
- Site
- Princes Court
- Town
- Hull
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Administration Assistant
NHS AfC: Band 2
Humber Teaching NHS Foundation Trust are proud award winners of the HSJ Provider of the Year 2019
Job overview
An opportunity has arisen for an experienced, enthusiastic and highly-motivated individual to join the Administrative Team in the Department of Psychological Medicine on a fixed Term contract for 16 months to cover Maternity Leave.
The successful candidate will work at Princes Court Medical Centre 9.30am - 3.00pm Mon- Fri.
Candidates must be organised and able to work to tight deadlines, whilst maintaining accuracy and attention to detail. Excellent communication skills and a friendly, approachable nature are essential for this role, especially during telephone contact with patients, staff and the general public
Word Processing to RSA II/OCR II or equivalent, proficient keyboard skills, experience in the use of Microsoft Office/Word packages and a good standard of English are essential attributes. The ability to prioritise workload, whilst maintaining flexibility in response to the changing needs of the department and adopting a proactive approach to work, are also necessary traits.
You must possess excellent communication and problem solving skills, be educated to NVQ2 or have equivalent experiential learning.
Main duties of the job
You will be required to meet and greet patients at reception, deal with telephone enquiries from patients’ regarding their appointments, data inputting, booking and re-arranging of appointments by letter or phone and other general office duties. You will also be required to input data onto various patient administration systems (Lorenzo).
Working for our organisation
We are an award winning and CQC rated good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website
We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.
We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.
We recognise the positive value of diversity and promotes equality whilst challenging discrimination. We welcome and encourage job applications from people of all backgrounds.
Work life balance is about having influence and flexibility over when, where and how you work. If the work pattern for this role does not meet your needs, we welcome an application and are happy to discuss working arrangements that differ from those advertised.
We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.
From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.
Detailed job description and main responsibilities
For further details please refer to the detailed Job description and Person Specifications attached.
Person specification
Qualifications
Essential criteria
- 2 G.C.S.E 's including English and Maths
- Standard Keyboard skills RSA 2 ECDL, or demonstrable experience.
Knowledge
Essential criteria
- To have some knowledge of office procedures, clerical/reception work
Experience
Essential criteria
- Experience in the operation and use of Microsoft Office products
- Effective organisational and interpersonal skills with the ability to deal with people at all levels
Desirable criteria
- Knowledge of Trust IT systems e.g. Lorenzo or S1 as appropriate to work area
Skills and Competencies
Essential criteria
- Able to demonstrate effective inter-personal communication skills, electronic, written and oral
- Able to prioritise and plan work effectively and work within deadlines
- Ability to work effectively as part of a team
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sam Robinson
- Job title
- Administration Officer
- Email address
- [email protected]
- Telephone number
- 01482 689156
- Additional information
Ruth Burkinshaw - 01482 226226
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