Job summary
- Main area
- VASCULAR SERVICES
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-CTC-BA-2278-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- BASILDON
- Town
- BASILDON
- Salary
- £28,392 - £31,157 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 23/04/2026 23:59
Employer heading
Patient Pathway Coordinator
Band 4
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
To work within the Vascular POD (Point of Delivery) to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
Provide administrative support to clinical staff within the Surgical PODs including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. This will include cancellation and re-instating of clinics in line with planned and unplanned leave.
Support the clinical team, Service Unit Managers and Patient Access Team in ensuring the specialties are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets eg. the 18 weeks Referral to Treatment target (RTT).
***Please note we are unable to sponsor this role***
***Previous applicants need not apply***
Main duties of the job
The role involves ensuring patient appointments are scheduled promptly and in line with guidelines, adapting appointment slot types and clinic templates to meet service demand, and monitoring clinics to maintain full utilisation. The post holder will oversee patient pathways, validate and manage the PTL, and book events to minimise waiting times. They will coordinate theatre bookings to achieve maximum efficiency, arrange surgical procedures and pre‑assessment appointments, and maintain oversight of patient journeys to ensure diagnostics and follow‑up appointments are completed appropriately.
The position also requires effective communication with clinicians, nursing teams, administrative staff and senior management, alongside responsibility for typing clinical letters and providing rota coordination support for middle‑grade and foundation doctors.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting new role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Person specification
Qualifications
Essential criteria
- Good standard of literacy and numeracy at GCSE or equivalent
Experience
Essential criteria
- Strong written communication
Desirable criteria
- Experience of working within the NHS
- 3 years previous NHS administration experience
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- SAMANTHA COELHO
- Job title
- SPPC
- Email address
- [email protected]
- Telephone number
- 0300 4441562
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