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Job summary

Main area
Admin
Grade
Band 4
Contract
Fixed term: 10 months (Part time)
Hours
Part time - 22.5 hours per week (9 am to 5 pm. Days to be agreed.)
Job ref
364-A-9337
Employer
Essex Partnership University NHS Foundation Trust
Employer type
NHS
Site
Thurrock and Basildon
Town
Basildon
Salary
£27,485 - £30,162 Per annum plus HCA
Salary period
Yearly
Closing
22/09/2025 23:59

Employer heading

Essex Partnership University NHS Foundation Trust logo

Admin Hub Lead

Band 4

Our Trust cares for more than 100,000 patients at any one time across our community health, mental health and learning disability services across Essex and parts of Bedfordshire and Suffolk. 

We want you to be part of our journey of transformation, where our patients and their families are at the heart of everything we do and to achieve our vision to be the leading health and wellbeing service in the provision of mental health and community care.

You’ll be part of a Trust where you will be supported to be your authentic self and be the best you can be, where we will help you to grow, develop and thrive. 

The Trust is recognised by the University of Essex and is a top provider of apprenticeships for people looking to be an assistant practitioner, senior health care support worker (CAP). Our trailblazing CAP apprenticeship won a national HSJ Award.

We are also recognised as a Veteran Aware Trust and holder of gold accreditation from the Ministry of Defence Employment Recognition Scheme. Our services are highlighted as an exemplar of good practice, producing the best care for more than 3.500 armed forces veterans in the past seven years. 

We have been shortlisted and won national awards. We are an inclusive organisation and Level 3 Disability Confident Leader Trust.

We are constantly innovating and looking for new ways to deliver care, such as using technology to enhance patient care and working with partners to launch new services such as the Basildon Mental Health Urgent Care Department, virtual hospitals and falls response cars.  

Join us and you’ll do the best work of your life – and make a difference to other people’s lives. What we do together, matters.

Job overview

An exciting opportunity for a secondment /fixed term contract as a  Part time Admin Hub Lead at Basildon and Thurrock Hospitals, with day to day responsibility for  the management of the Administrators working in the South Administration Team.  The successful applicant will be required to carry out regular supervision and appraisal as well as probation meetings as applicable and the day to day management and allocation of tasks within their area of responsibilities.  

 You would provide Administrative support primarily for the clinical staff and general administrative duties and responsibilities. Some of the responsibilities and duties include; answering calls via phone and email and processing messages appropriately, taking meeting minutes, receiving referrals and following the processes to ensure they are screened effectively and efficiently, booking appointments and writing letters and general office duties and covering receptions as and when needed.

Please note that this vacancy is a secondment and will require agreement from your line manager to release you.

If you are an external candidate, then this role will be a fixed term contract.

Main duties of the job

Accurately take minutes and transcribe when necessary as agreed with the Administration Team Leader and type general administrative correspondence using Microsoft Office Professional Suite

Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, and channeling enquiries, as appropriate to staff members (clinical and non-clinical). 

Ensure the maintenance and operation of an Appointment System for all services providing appointments within the community, booking transport when necessary, using Trust and partnerships information systems

Preparation and processing of documents relating to Mental Health and Specialist Services  including photocopying, and attending to postal collections / deliveries.

As a member of the administrative team, to work in support of colleagues within the Community services as well as the Administration Service, providing cover in their absence (across all sites) if required to do so.

Ensure that electronic and written records and systems for patients and staff are accurately and appropriately maintained.

 You would provide support primarily for the clinicians as well as general administrative duties and responsibilities.

In delivering your duties you are expected to display behavior's that are aligned with the Trust values and as required in accordance with the NHS Constitution at all times.

Working for our organisation

EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

Join our Staff bank

What is Staff Bank?

Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

Detailed job description and main responsibilities

Job / Department Overview

South Essex Administration team is a medium sized team providing service to South Essex area. We are highly motivated to provide a professional, efficient and effective service. Our administration team is responsible for the provision of an effective clinical and non-clinical administrative support within the service for the multi-disciplinary teams. You would provide support primarily for the clinicians and general administrative duties and responsibilities. Some of the responsibilities and duties include; answering calls via phone and email and processing messages appropriately, taking meeting minutes, receiving referrals and following the processes to ensure they are screened effectively and efficiently, booking appointments and writing letters and general office duties and covering receptions as and when needed.

Person specification

travel

Essential criteria
  • Full Uk Driving License
  • Car

Desirable

Desirable criteria
  • Good Standard of General Education
  • Advanced knowledge of MS Office Package

Essential

Essential criteria
  • Literate in IT/Computer skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveDisability confident leaderImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Essex Family Friendly Employers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sue Hall
Job title
Admin Team Leader
Email address
[email protected]
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